Essential Duties & Responsibilities Required :

Key Responsibilities :

Pre-sales : Support complex regional platform bids and RFIs with partners, including on-site sessions.

Post-sales : Assist with platform adoption and retention discussions with partners, including on-site sessions.

Provide functional feedback to the Platform Team based on interactions with partners and the business.

Train-the-Trainer : Help drive regional training initiatives to partner level.

Further Responsibilities :

Collaborate internally and externally with partners to design and deliver technology solutions.

Proactively address potential problems to ensure accuracy, consistency, and excellence in design and support.

Take ownership of corrective actions and follow up for timely resolution.

Foster strong, mutually beneficial partnerships through proactive measures.

Leverage expertise and understanding of resellers' businesses to support their growth.

Manage multiple projects, ensuring delivery within Service Level Agreements (SLAs).

Self-Education : Dedicate 5%-10% of time to maintain certifications and vendor knowledge, with potential practice-related certifications.

Exhibit leadership through coaching and mentoring team members.

Contribute informative content to social media channels for TD SYNNEX.

Provide non-certification, short-form on-demand training to resellers to improve sales understanding.

Participate in C-level executive briefings and presentations.

Perform additional duties as assigned, meeting attendance and punctuality standards.

Qualifications, Required Knowledge Skills & Abilities and Working Conditions :

Deep functional and technical platform knowledge (Needs a specific knowledge-transfer model with Apptium).

Has considerable experience with system integrations, including major ERPs, iPaaS, PSAs, and with API based integrations.

Has considerable experience in software programming, security standards, networking, data integrity, and systems scalability.

Has considerable experience with SaaS and IaaS business models and associated programs from hyperscalers, including their billing models.

Understands business goals and translates them into technical discussions with Partners and system integrators.

HS / GED required with Technical or Bachelors Degree preferred

Major certs required (2 min - 3-4 preferred) as needed to support assigned technology / vendor

5-7+ years industry sales experience, creating and delivering SoWs and BoMs with 5 years technology consultative sales and implementation experience preferred.

Well-developed, specific knowledge of vendor-supplied tools in support of assigned technology practice area.

Advanced understanding of ROI concepts, Comparative Analysis, and Market Trends

Able to make sound decisions / respond on the fly and have specific knowledge, experience, ability, and in some cases unique required credentials, to provide on-site implementation of complex solutions. Must be able to apply knowledge, skills and abilities to support design, proof of concept, staging and configuration, and implementation of solutions.

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Key Skills

What’s In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!