Job summary

Oxford University Hospitals NHS Foundation Trust has an exciting opportunity for a motivated and experienced individual for the role of Neurological Services Manager within the Directorate of Neurosciences, within the Division of NOTSSCaN. We are seeking a proactive individual with excellent leadership skills who has the aptitude to facilitate and effect change. You will contribute to the development of Neurological services in the Directorate, working across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.

The Neurosciences Directorate comprises of 6 clinical service units - Neurology, Neurophysiology, Neurosurgery, Neuro Intensive Care Unit, Neuropathology & Spinal Surgery and these services are delivered on the John Radcliffe, Nuffield Orthopaedic and Horton hospital sites.

As Neurological Services Manager you will have management accountability for the portflio of Neurology and Neurophysiology and will provide line management support to the Neurological Service Support Officers.

Potential candidates are encouraged to arrange a site visit or telephone call to discuss further.

Please see the attached job description and person specification for qualification and experience requirements of the post, plus further detailed information on the main duties and responsibilities of this vacancy.

Main duties of the job

In conjunction with the Directorate Manager (DM), Clinical Director (CD) and Matron the post-holder will work across organisational boundaries to ensure appropriate services are in place and to deliver national and local strategic and operational service objectives and standards.

The Clinical Service Manager is responsible for working with the OSM to ensure the efficient and effective day-to-day running of the Clinical Services and delivering key quality, performance and financial plans, achieving key service improvements within the Clinical Directorate and line managing appropriate staff within designated clinical units.

The post-holder is a key member of the Clinical Directorate management team and will develop and implement Directorate plans to secure the agreed objectives for the Clinical Directorate and make a positive contribution to delivery of health care across the local health community.

About us

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Job description

Job responsibilities

Service Delivery and Development

To support the Directorate Manager & Deputy Directorate Manager in the following :

Contribute to the strategic planning of services within the Clinical Directorate, identifying future resourcing requirements and ensuring that the Directorate meets contractual and other requirements

Ensure the delivery of a responsive, high quality, value for money service within the designated Clinical Services

Achieve patient access standards and activity targets with the available resources

Monitor and take action to ensure that all quality, productivity and profitability targets are achieved

Develop services in line with the Trusts strategic direction

In line with Clinical Directorate and Trust strategy, develop best practice, service modernisation and improvement plans for the area, to enhance the patient experience and deliver value for money

Facilitate change within and across organisational and professional boundaries

Business Planning and Financial Management

Work with the Clinical Director, Directorate Manager and Matron to formulate an effective and viable business plan for designated Clinical Services and the Clinical Directorate, working to ensure that it conforms to the overall Clinical Directorate and Trust business plan and takes account of the demand for services from the Trust and local and national trends and developments

Assist the Directorate Manager in the preparation of the Annual Business Plan for the Directorate

Prepare monthly activity and trend reports for designated Clinical Services to enable accurate forecasting of performance against key financial, service and quality targets and standards

Assist the Directorate Manager in the preparation of business cases for all aspects of the Clinical Directorates activities

Assist the Directorate Manager in the preparation of the development of cost improvement plans for the Clinical Directorate

To be accountable for delegated budgets within designated clinical units and ensure the achievement of financial balance

Support the development and delivery of cost improvement programmes and manage expenditure within designated control levels

Performance Management

To assist the Directorate Manager & Deputy Directorate Manager in delivering and monitoring performance against set targets (activity, finance, outcomes, utilisation) within designated clinical units and across the Clinical Directorate, and address variances should they occur to ensure effective delivery of service and standards

To assist the Directorate Manager in the effective management of establishment control within the Clinical Directorates budget

Work directly with the Clinical Leads of designated Clinical Services regarding financial procedures and use a balance scorecard approach to provide monthly summaries of financial and activity performance for relevant meetings, highlighting areas of variance

Human Resources Management

To lead, manage, motivate and develop staff within designated Clinical Services, and to maintain the highest level of staff morale and to create a climate within the Directorate characterised by high standards of openness

Communicate the Trusts and Directorates objectives, future plan and current progress against plans to all staff within the designated clinical areas

Ensure the contributions and perspectives of all clinical and other staff are heard, valued and influence management decision making

Ensure training and development needs of staff within the area are identified and reflected in the annual business plan

Line-manage all designated staff in designated Clinical Services in line with the Trusts HR policies and procedures, providing annual appraisal

In conjunction with the Directorate Manager, Clinical Director and HR Business Partner develop local workforce plans, employee engagement and workforce productivity plans to ensure delivery of the Trusts Workforce Effectiveness Strategy, focusing on enhancing the commitment of staff and optimising workforce productivity and performance

Ensure that staff management arrangements within the designated Clinical Services are consistent with HR policies and procedures within the Trust and to ensure that good practice in recruitment, appraisal, performance management and other policies are maintained

Utilise workforce efficiently and effectively to ensure the structure and skill mix reflects the activity demands and to implement skill mix, staff deployment / changes as appropriate to meet the changing needs of patients within the financial budget

Promote equal opportunities for staff and patients in accordance with the Trusts policies

Quality, Clinical Governance and Risk Management

Support the development and delivery of the Governance agenda including clinical and non-clinical aspects of care and service; this will include establishing systems to monitor clinical standards ensuring high standards of care that is evidence based and integral to service delivery and involving patients and others in developing and enhancing services

Carry out regular reviews of incidents, complaints, risk assessments and other multidisciplinary audits within designated clinical units, ensuring that appropriate follow-up is taken to address and reduce risk and that learning is disseminated across the unit

Support the Directorate Manager, Clinical Director and Matron in integrating the work of the medical, nursing, administrative and other professional / clinical staff and aligning these around the delivery of effective and efficient services

Person Specification

Experience

Essential

• Acute operational management experience, in a complex organisation.
• Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.

Desirable

Knowledge

Essential

Desirable