Customer Service Advisor - Midhurst

Amour Recruitment is currently recruiting for a Customer Service Agent on behalf of our well-established client based in Midhurst. This is a fantastic opportunity for someone who enjoys customer interaction and working with regular, repeat customers in a trade environment.

This is a newly created role, offered on a temporary basis initially.

As a Customer Service Agent, you will be a key point of contact for customers, ensuring a smooth and professional service from enquiry through to delivery.

Duties will include :

Handling incoming customer calls

Dealing with regular repeat customers and building strong working relationships

Updating customers on delivery times and turnaround schedules

Calling customers back with quotes and following up on quotations

Managing customer returns and resolving queries efficiently

Liaising with internal teams to ensure orders are processed smoothly

The Ideal Candidate

Previous customer service experience (merchant or trade background desirable)

Confident and professional telephone manner

Well organised with strong attention to detail

Comfortable working in a fast-paced environment

Full UK driving licence preferred due to location

What’s on Offer

Stable working hours : Monday to Friday, 8 : 00am – 4 : 30pm

Friendly and supportive team environment

Competitive salary depending on experience

Full training provided

If you’re customer-focused, reliable, and looking for a long-term role within a friendly trade environment, Amour Recruitment would love to hear from you.