Resource Management Team Lead

Job Title : Resource Management Team Lead

Department : Professional Services

Location : Office based Brighton

Employment Type : Full-Time

The Resource Management Team is central to the company's operational efficiency. It is the authority on the dispatch and scheduling of Trident's technical resources. Using ticket management and scheduling software, the team ensures resources are allocated effectively and in accordance with company policy.

This role blends front-line operational activity with team leadership, process improvement, and reporting responsibilities. It combines hands-on scheduling, creative problem-solving, and strategic oversight to continuously enhance the teams capabilities and service delivery.

Day-to-Day Responsibilities (All Team Members) :

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