Front of House - Casualurbanbubble • Manchester, England, GB

Front of House - Casual

urbanbubble • Manchester, England, GB

5 days ago

Job type

Full-time

Job description

Overview

We are looking for an amazing Casual Front of House to join our friendly team at Oxygen and act as the face of the development with residents and visitors, displaying professionalism and a genuine care for the property. This role is a casual contract.

What do we offer?

A basic annual salary of up to £14.23 per hour, enhanced family leave policies, cycle to work scheme, season ticket loan, pet lovers Friday, enhanced sick pay, study support and much more.
We also offer enhanced annual leave including your birthday day off and a day off when you buy your house – we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!

What will you do?

Be available to residents at all times

Deliver exceptional service as the face of the development

Maintain cleaning standards throughout the night, upholding the highest possible standard

Pro‑actively deal with maintenance issues identified; fix, repair, maintain or clean any area or problem if able to do so (e.g., light bulb changes)

Parcel management : receive, safekeep and issue all parcels / registered mail in line with company procedure

Provide utility meter readings for all properties as required

Give a clear and concise handover at the end of the shift to follow-on team members, highlighting events and forthcoming activities

Manage car parking to ensure smooth operations

Key management : issue keys only to correct personnel / residents and record sign-in / sign-out of keys in line with company procedure

Coordinate, instruct and allow access for services to the development (utility companies, refuse collection, deliveries, repairs, maintenance)

Building patrols, CCTV monitoring & safety checks

Handle general enquiries, including queries, complaints and maintenance requests

What are you looking for?

Previous or current experience in a Front Desk or Concierge role

High level of customer service

Excellent communication and listening skills

Ability to work independently and on own initiative, yet follow instructions and procedures as required

Attention to detail

Proficient in Microsoft Office (Word, Excel, Outlook) and other systems such as databases or booking systems

urbanbubble requires people who are professional, hardworking, innovative, and passionate, and who are effective in their roles and who truly engage with the customer. We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.

If you believe you are the right candidate for the role as our day Front of House / Concierge, then apply asap. We’d love to hear from you!

INDLOW

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Front of House Casual • Manchester, England, GB

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