Retail Store Manager • • New store opening!! • •

We don’t just sell products. We inspire reading, learning, creativity and play .

Because when people spend time doing what they love, it’s Time Well Spent .

And with the right passion - It All Starts With You.

Retail Store Manager

• 🚀 NEW STORE OPENING in August !!

Why The Works?

🏆 10th Best Big Company to Work For 2024 - 'Best Companies'

We don’t just sell products.

We inspire reading, learning, creativity and play.

The Works . It literally means everything. And whatever your story or background, we’re all about unlocking imagination and making creativity accessible to everyone. Whether you’re engaging with customers on the frontline or supporting our colleagues behind the scenes, your impact can be profound and far-reaching.

This is more than toys and books and art supplies. This is about inspiring people to read, learn, create and play. So, with the right passion, it all starts with you.

Become a Retail Store Manager

As a Retail Store Manager you'll be the captain of the shop floor, leading your team with energy and enthusiasm. Commercial success will be your mission, but you'll do it with a twist of creativity and a sprinkle of magic. You'll create unforgettable moments for our customers, leaving them with smiles on their faces and inspired to craft memories they’ll cherish with our products!

Through recruiting and nurturing your very own diverse team of Avengers, you'll support your team by helping them to grow and achieve their potential. But don't forget to have fun along the way – it’s in our DNA after all! We believe that a high performing team is a happy and engaged team.

You’ll spend a lot of time on the shop floor, working alongside your team, driving commerciality and setting the pace. You’ll showcase an inspirational customer experience by creating ‘moments that matter’ with our customers.

Your Mission

Skills / Behaviours That Will Set You Apart

Being a Great Leader

As a great leader with wonderful people skills, you'll create an environment that's more inclusive than just co-workers — it's a team.

Our PERKS really are ‘The Works’

Our Purpose

To inspire reading, learning, creativity and play - making lives more fulfilled.

Our Values

We are Crafty 🎨 | We are Caring 💛 | We are Can-do 🚀

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this . If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!