Senior Service Advisor

Job Description

Our client is a franchised car dealership, looking to recruit aService Advisor or Senior Service Advisor to join their team.

Working as part of team, you will be focused on delivering a very high level of brand experience to your customers, committed to making a difference and wanting to join a company who can offer long-term career progression.

Service Advisor Role :

– Manage all service telephone and Walk-in enquires

– Meet and greet customers, qualify and identify customer’s needs for at vehicle drop-off

– Progress and update the customer throughout the day

– Discuss and up-sell additional work to the customer. Advise, and forward diarised unsold work

– Carry out inspections where necessary prior to handover to customer

– Deliver outstanding customer satisfaction

About You :

– MUST have current experience as a car dealership Service Advisor, or above

– Preferably with a prestige brand experience

– Must possess excellent customer handling skills

– Positive, customer focused attitude and approach to your work

– Must have a valid driving licence

Package :

TBC / Discussed in interview…

Jamie Strudwick – Jago Consultants

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