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Welcome to Hastings Direct – From our Group HR Director Pam Angel

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Over the past few years, we've made significant investments in our data and tech capabilities, particularly within our CIO function. Our CIO team is at the forefront of driving innovation and ensuring our technology infrastructure supports our ambitious goals. We’ve nurtured our 4Cs culture, fostering collaboration, creativity, and continuous improvement.

We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement.

We provide insurance to nearly four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you’re not 100% sure, we would love to hear from you. Our CIO team is always looking for passionate individuals who are eager to make a difference and contribute to our success.

What does the job look like?

We offer a dynamic and varied work environment where no two days are the same. As part of our CIO IT team, you’ll work on our core systems for policy administration and claims handling. Your responsibilities will include developing new features and functionality to meet evolving business needs, as well as implementing mandatory and regulatory changes, such as Insurance Premium Tax (IPT) updates and reporting requirements for regulatory bodies.

You’ll also be involved in integrating new suppliers and systems as we continue to enhance our workflows. Key aspects of the role include system and software design, coding, analysis, and regular communication with stakeholders.

Additionally, you will receive training on working with  Guidewire , a leading platform in the insurance industry, to support your development and ensure you’re equipped to contribute effectively.

Job Details

• Write and Modify software to agreed standards with direction from experienced team members
• Conducts testing and debugging of code, corrects errors, and re-test to achieve error-free results.
• Document work in accordance with agreed internal standard including UNIT test coverage and participate in review for own work
• Communicate effectively with the team, participate in scrum meetings, design reviews
• Demonstrable analysis and problem solving skills, adopting a rational and logical approach
• Use analysis and interpretation of relational databases to help in impact analysis and error identification

Skills we would love you to have -

Desirable

What we offer

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Reward

Salary – Attractive salary based on experience (pay reviews also completed each year)

Flexible Working – We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme  - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings’ performance against our business goals and your own personal performance.

Physical Wellbeing – We like to help our colleagues take a proactive approach in keeping themselves well, that’s why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.

Financial Wellbeing – As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes – discounts and cashback at

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

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