Partner Success Manager, Luxury Travel

Company Overview

Established in 2008, Zicasso is the most‑reviewed and highest‑rated luxury travel company, specializing in immersive custom tours, vacations, and safaris. Our Zicasso travel specialists are the world’s top 2% of boutique tour operators and travel agents, pre‑vetted and hand‑picked to compete in creating itineraries tailored to each of our travelers’ unique preferences. Joining Zicasso, you’ll play a key role in bringing our travelers’ dreams to life—pushing the boundaries of what’s possible with luxury travel experiences. As a member of our team, you’ll be part of a company recognized for its strong brand reputation among discerning travelers. Our authority in the luxury travel industry is consistently affirmed through features in top media outlets, including The New York Times, The Wall Street Journal, BBC, Forbes, CNN, and Condé Nast Traveler. We are a fully remote company spanning five continents, and we foster a dynamic, progressive global work environment that values creativity, initiative, and continuous learning.

The Role

We are looking for a highly‑motivated Manager of Partner Success who embodies an entrepreneurial spirit and has a passion for international travel. This is an international, fully‑remote, freelance contractor position, working from home, at a location outside of the United States. You will coach our travel company partners—travel specialists and tour companies located around the world—to achieve higher levels of sales conversion and efficiency, resulting in higher revenue for the company overall. The ideal candidate will leverage prior experience in trip design to understand the intricacies of creating high‑quality itineraries, which is essential for effectively coaching our partners.

• Analyzing sales performance.
• One‑on‑one coaching of our partners on best practices for higher sales performance.
• Helping to develop and evolve sales best practices, using Zicasso’s data‑driven methodologies.

Our network of travel specialist partners is comprised of the world’s best boutique tour companies, each one carefully pre‑qualified by us. This role is key to driving the mutual growth of our shared sales. There is flexibility in your work hours, but we expect that you will generally maximize your overlap with California hours (e.g., until 12 : 00 p.m. Pacific Time). All work will be conducted in English.

Key Responsibilities

Required Skills And Experience

What We Offer

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