Patient Services Advisor - Martock & South Petherton Medical Centre.

Patient Services Advisor – Martock & South Petherton Medical Centre

Symphony Healthcare Services is looking to recruit a Patient Services Advisor (phone and administration duties) for Martock Surgery and South Petherton Medical Centre.

Job Summary

The role involves assisting patients over the phone, managing appointments, handling repeat prescriptions and providing general administrative support to the hub covering multiple practices.

37.5 hours vacancy; 5 days a week. Can be a single full‑time post or two part‑time posts.

Pay : £12.65 – £12.95 per hour, starting salaries based on experience.

Application deadline : midnight 18 January 2026.

Main Duties

• Provide courteous, calm and effective communication over the phone.
• Perform accurate and methodical administration tasks.
• Assist patients in accessing appropriate services or healthcare professionals.
• Prioritise own workload and meet competing deadlines.
• Alert management / clinical staff to quality, risk and safeguarding issues.
• Use IT packages such as MS Outlook, Word, etc.

Key Requirements

Qualifications

Experience

Benefits

Equal Opportunity

Symphony welcomes applicants from all backgrounds and is committed to equality of opportunity.

Employer Details

Symphony Healthcare Services Limited

Church Street Surgery, Church Street, Martock, Somerset, TA12 6JL

Website : https : / / www.symphonyhealthcareservices.com /

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