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Contract Support Manager

Yorkshire Talent PartnersDerbyshire, England, United Kingdom

7 days ago

Salary

£30,000.00–£35,000.00 yearly

Job type

Full-time

Job description

Contract Support Manager - to cover the Midlands

Yorkshire Talent Partners are recruiting for a service sector business who have their Head Office on the outskirts of Rotherham, South Yorkshire. As a business, they are growing year on year and have a strong growth plan for the next 5 years. This growth plan includes the recruitment of various new people including a Contract Support Manager, to work under the Contracts Director and cover clients within the Midlands region, spending around 80% of the time travelling between sites and the rest working between home and the Rotherham office.

Working with an existing portfolio of contracts / clients, the Contract Support Manager will be required to travel to meet with both the clients and business colleagues to ensure the smooth running of your region. This is an excellent opportunity for someone who is commercially aware, has a full driving licence, is comfortable commuting daily, and can work comfortably on MS Office. The ideal candidate will live within the Midlands region.

The benefits of the Contract Support Manager include :

30,000 - £35,000 depending on experience
Discretionary annual bonus
Laptop, mobile
Company car
45 hours per week, some bank holidays to work with time back in lieu
20 days holiday

Duties of the Contract Support Manager include :

Conduct assignment surveys and risk assessments

Maintain accurate documentation and records using Microsoft Office

Agree assignment instructions with the client including the Service Level Agreement and review annually thereafter

Complete Practice vs Procedures (PVP) audits to ensure any operational drift is identified and addressed

Complete surveys of all customer sites

Complete site key checks

Dealing with Health & Safety reports and RIDDOR

Prepare summaries and KPI’s for specific sites as specified in the Service Level Agreement and present to customers

Ensure compliance with relevant regulations and company policies

Manage a large team of staff based across multiple sites

The ideal Contract Support Manager will :

Have excellent customer service and communication skills, both over the phone and face to face

Have man management experience

Have a valid driving license for site visits and client meetings in and around the Midlands

Have the ability to work from the Rotherham office as and when required

Have good administration skills including the use of MS Office

Have the ability to be able to present information to clients

Have the ability to be able to work on bank holidays as and when required

This position would suit a graduate with a couple of years working experience, who would like to grow and develop within a business. There is excellent 2-3 month onboarding for this position, where you will work within different departments including HR, sales, accounts, and shadowing colleagues on site. This ensures a full understanding of how the business operates. The progression of this position is onto a Contract Manager.

For further information on this Contract Support Manager please contact Claire Lukey.

By applying for this Contract Support Manager you are agreeing to Yorkshire Talent Partners holding your personal data for the purpose of employment services.