Counter Manager - Kew Gardens

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Kew Gardens!

Responsibilities

• Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Sales Goals – Achieving counter and service sales targets agreed with the area manager, making connections with customers, and demonstrating products.
• Brow services – Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
• Teamwork – Through daily team meetings, effective communication, and recognition of positive work, ensuring the in-store teams remain motivated and work to achieve individual and counter targets.
• Promotion and Special Events – Building business by creating in-store and external events through linkups, interdepartmental events, counter events, new product releases, and charity events.
• Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
• Communication – Maintaining open communication between store / department managers and area managers on the counter.
• Administration – Completing daily, weekly, monthly, and yearly administration, and assisting with area manager administration where necessary.
• Staff Rotas – Ensuring staff rotas are completed fairly on a monthly basis.
• Hygiene and Housekeeping – Keeping the counter and displays clean and hygienic at all times.

Qualifications

Benefits

How to apply

Apply to become a Counter Manager. We use video interview as part of our recruitment process, but if you have additional needs that require flexibility, please contact careersatbenefit@benefitcosmetics.com.

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