An exciting new job opportunity has arisen for a committed Hospitality Manager to work in amazing care home based in the Brooke, Norwich area. You will be working for one of UK's leading health care providers
This care home really gets to know the residents and the staff pride themselves on offering the highest quality care tailored to their needs
- To be considered for this position you must have experience of Hospitality Management
As the Hospitality Manager your key responsibilities include :
Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service deliveryDevelop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality serviceEnsure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceededManage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient mannerDevelop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellnessMaintain and manage best first impression experienceEnsure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facilityThe following skills and experience would be preferred and beneficial for the role :
Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional serviceStrong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholdersStrong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arriveKnowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirementsStrong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellnessStrong understanding of the principles of housekeeping, including cleaning, hygiene, and infection controlStrong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality serviceThe successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits :
Refer-a-friendReward Gateway - discounts, wellbeing, employee assistance & much moreComprehensive induction and paid training programme with career prospectsExcellent working environmentCost of DBSWe are a Living Wage EmployerReference ID : 7092
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV
