Customer Service Advisor

Job title : Customer Service Advisor

Department : Activate Accident Repair Hampton

Location : AAR Hampton, Unit A & B, Sandfield Industrial Estate, Hampton, TW12 2HR.

Hours : 45 hours a week

We are looking for a Customer Service Advisor to be part of our success story.

• Listed in the 2022 Sunday Times 100 : Britain's fastest-growing private companies.
• Great career development opportunities – grow with us.

Role Overview :

First point of contact for customers and colleagues visiting the Bodyshop. Responsibilities include greeting customers, issuing courtesy cars, liaising with the workshop and updating customers.

Key Responsibilities :

Skills and experience :

Benefits

What you can expect from us

At Activate Group, looking after team members is a major priority. Whether you're at our smart Halifax or Peterborough offices, one of our AAR sites or working from home, we'll make sure you have all the support you need to succeed.

From benefits that put your health and wellbeing first, to impressive rewards for our employee of the month, and little perks like free fruit and cereal, we'll go out of our way to show how much we appreciate you.

A bit about us

Named by the Sunday Times as one of the UK's 100 fastest-growing private companies, we employ more than 700 team members nationwide.

We work with some of the UK's largest fleets and insurance companies, supporting drivers that have been involved in a road incident at our contact centres in Halifax and Peterborough.

We look after every step of the repair process, repairing vehicles at our own Activate Accident Repair body shops, and through a UK-wide network of independent repair partners.

Want to know what it's like to work with us? Take a look at our purpose and values. They define who we are, and how we work with team members, customers and suppliers :

Purpose :   Make someone's bad day better

Values :