ICT Support Analyst – Hardware & Network – Redbridge

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ICT Support Analyst – Provide Desktop & Network Support and Hardware Maintenance – Redbridge

A technology-focused secondary school in Redbridge is seeking a skilled and proactive ICT Support Analyst to join their technical team from January 2026.

Experience and Qualifications

• Proven experience providing technical support (hardware, software, networking) in a professional environment.
• Strong knowledge of Windows OS, Microsoft 365, and basic network troubleshooting.
• Ability to diagnose and repair desktop PCs, laptops, and peripheral hardware.
• Excellent customer service skills and ability to communicate technical issues clearly to non-technical staff.

School Information

You will be part of a small, dedicated IT team responsible for supporting over 1,200 users and maintaining over 500 devices. The school offers an Outer London salary and excellent training opportunities, with a dedicated budget for you to pursue relevant technical certifications (e.g., CompTIA, Microsoft).

• Supportive IT team with dedicated budget for technical certification CPD.
• Outer London salary and generous annual leave entitlement.
• Opportunity to work with virtualisation and cloud services.
• Central role in managing classroom technology and user access.

Salary

Paid to Outer London Support Staff Scale (Competitive)

Application

To apply for this ICT Support Analyst position in Redbridge, please send your most up to date CV as soon as possible. Early applications are warmly encouraged.