Cards Direct Ashford
43-44 County Square, Ashford, Kent TN23 1YE
NMW / NLW
Permanent
Part-time
Hours : 0 - 16 hrs per week with flex up to 30hrs at peak periods.Weekend working required.
Reporting To : Store Manager / Deputy Manager
To lead the store team and help the Store manager effectively manage the store to maximise sales and exceed targets.
To deputise in the Store & Deputy Managers absence. To deliver outstanding personal customer service whilst helping motivate and develop the store team to do the same.
To maintain the highest possible standards of merchandising, housekeeping and general safety whilst adhering to, and enforcing, company policies and procedures.
But, most of all…. MAKE PEOPLE SMILE! Through the product, the prices and the service.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following :
Customer Service
- Set the highest possible standards of customer service and ensure all members of the team deliver the same
- Provide a safe environment for staff and customers, adhering to the Company Health And Safety policy
- Work with the store manager to maximise sales and offer ideas and recommendations for improvements
- In the managers absence prepare and submit all sales information to Head Office in an accurate and timely fashion
People
Supervise and help train all team members to maximise their personal potential and in turn maximise the sales potential of the storeCommunicate effectively with the store team to ensure all company information and policies are relayed and understoodHelp with recruitment of Team MembersHelp the store manager to ensure all members of the team are fully trained in all areas of their job including the Health And Safety policies and completion of all relevant paperworkEnsure all controllable costs are kept within or below set budgets i.e wage costsEnsure the store trades effectively across all pre set hours and manage the team to ensure suitable cover at all timesProduct
Merchandise and display stock to maximise sales and in accordance to any specific Company instructionsMinimise stock loss through theft and damages by training staff to be vigilant and handle stock in a responsible mannerTake a pro active role in RECOMMENDING ranges and products to the store manager that will fulfil local customer needsWhere possible ensure adequate stock is on hand to exceed sales targetsMaintain a high level of merchandising and cleanliness to create an attractive and pleasant shopping and working experienceGeneral
Perform opening / closing & Cashing up duties as requiredUndertake any reasonable requests from the Store Manager or Company in line with business demand
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