Description
We are a highly successful outdoor retailer who offer quality outdoor clothing and equipment at the lowest prices since 1997. We now have over 400 stores and more than 3000 employees.
It’s the teams that make the stores…ours are really important to us and therefore we are looking for a passionate, operational, forward thinking and people focussed Area Manager to lead our teams across the South West region.
Reporting to your Regional Manager, you will be responsible for the leadership of approximately 19 stores. Your key responsibilities will be to maximise store sales and profitability, focusing on operational and customer service standards, as well as building and developing a strong team through motivational leadership.
Key Responsibilities
- Driving sales to achieve business budget and profit growth
- To establish and maintain best practice in Customer care
- Build a people Development strategy to support succession
- Support and coach improvement in Visual Merchandising to achieve company standard
- To deliver operational compliance across your stores
- To act as a liaison between our Head Office, building and encouraging relations
- To ensure adherence to company procedure and policy, protecting the company’s assets and brand and build a strong relationship with our people partners
- Build strong relationships with key Head office partners to develop a robust strategy
- To recruit, coach, develop and manage a high performing team to the standard required by Mountain Warehouse
- Visit stores on a regular cycle to ensure consistency leaving a footprint to support actions and target increased visits to reverse under performance
- Constantly looking for opportunities to grow profit by reducing costs
A typical week
Driving Key Performance Indicators through the Store teams and ensuring stores are commercial for the marketAnalysing business results and trends taking appropriate action to drive sales and profitabilityVisiting stores and adding value by leaving clear and supportive actions to meet the business strategy and directions of your line managerRecognising outstanding sales performance across your teamsDeveloping, sharing and implementing best practice across the areaCommunicating regularly with the Regional Manager and Head Office, concerning problems and highlighting opportunitiesBeing an inspirational leader, demonstrating positive service and management techniquesSkills, Knowledge & Expertise
Proven successful track record in delivering service, sales and profit expectations at field levelA minimum 2 years field management experience, preferably in the Retail or Service Sector- apparel experience would be a huge advantageProven people management, communication and leadership skillsDemonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they ariseJob Benefits
Bonus schemeCompany CarPension Scheme50% Employee Discount across Mountain Warehouse and AnimalTwice-yearly uniform allowanceEmployee Referral IncentiveEmployee Assistance ProgrammeAt Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.
We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!