Customer Service Advisor - Part Time

Join to apply for the Customer Service Advisor - Part Time role at Student Roost

Location : Capital Gate and Apollo Court

Salary : £10,155.60 with overtime paid at 1.25 × hour rate

Hours : Average of 14 hours per week (contracted to 728 hours annually) between 8 am and 8 pm.

Working Pattern : Evenings and weekend working is regular.

About Student Roost : Student living is about so much more than just a room, it’s about feeling at home. As a Customer Service Advisor, you’ll be at the heart of creating an exceptional experience for our residents, offering support, safety, and a sense of community throughout their journey with us.

This role follows an annualised hours model, meaning your hours will be distributed flexibly throughout the year to meet business and seasonal demands (peak season is July – September where increased hours will be required). However, your salary remains consistent every month. Details will be discussed at interview.

What We’re Looking For :

We’re not just looking for experience, we’re looking for the right attitude! If you’re passionate about delivering great customer service and want to be part of a team that truly cares, we’d love to hear from you! Please note, successful applicants will be subject to a DBS check.

Job Details

• Seniority level : Entry level
• Employment type : Part-time
• Job function : Other

As a Disability Confident Committed Employer, we’re committed to building an inclusive, diverse, and supportive workplace where everyone can thrive. If you’re looking for a role where you can bring your whole self to work and help create a home away from home for students, we’d love to have you on board.

Apply now and take the first step towards a rewarding career with Student Roost.

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