Talent.com
Technical Product Support and IT Specialist
Technical Product Support and IT SpecialistTranscend Information, Inc. • Hemel Hempstead, England, United Kingdom
No longer accepting applications
Technical Product Support and IT Specialist

Technical Product Support and IT Specialist

Transcend Information, Inc. • Hemel Hempstead, England, United Kingdom
17 days ago
Job type
  • Full-time
Job description

Company Description

At Transcend, we innovate and collaborate in the fast-paced memory and storage hardware world. We’re committed to building an inclusive environment for every team member that’s respectful, collaborative and allows autonomy. Allowing everyone to have a meaningful impact on the UK & IE business.


Founded in 1988, with our headquarters in Taipei, Taiwan. Today, Transcend has become a leading global brand of digital storage, Industrial and Embedded products with offices worldwide. Not only do we design, develop, and manufacture all of our products, but we also market and sell them. At Transcend, we uphold the highest quality and believe in professional service. As a customer-focused company, Transcend can quickly respond to the market's changing needs.


Role Description

This is a full-time hybrid role for a Product Technical Support and IT Specialist at Transcend Information, Inc. The Specialist will be responsible for providing Product, Technical support, Customer support, CAR & FAR support along with some small internal IT support. The role is based in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function.


Qualifications and Job Responsibilities

  • Product Support, Technical Support, IT support and Customer support
  • CAR + FAR Analysis support
  • Product presentation skills
  • Customer visits (Online + F2F meetings)
  • Strong analytical skills and troubleshooting abilities
  • Excellent customer service and communication skills
  • Experience in working with storage, multimedia, or embedded products (Ideal not essential)
  • Knowledge of hardware and software troubleshooting
  • Ability to work independently and collaboratively in a team setting
  • Degree in Computer Science, Information Technology, or related field (Ideal not essential)


Benefits:

  • We provide our employees with a professional yet modern team environment to work in
  • We provide a competitive package including a generous basic salary dependent on experience
  • Opportunity to earn additional bonus quarterly
  • Flexi working
  • Private health insurance and health incentives
  • Regular team building events
  • Comprehensive training
Create a job alert for this search

Technical Product Support and IT Specialist • Hemel Hempstead, England, United Kingdom

Similar jobs

Hybrid Technical Support Specialist (Freight)

Divalentinecalver Recruitment LtdAshford, Surrey, UK
Full-time

JobTitle:TechnicalFreightSupportSpecialist(Customs&FreightForwardingExperienceRequired) Location: Ashford,Middlesex-Hybrid.Salary :£35kDOE&NegplusexcellentBenefits&hybridworking.Show more

 • Promoted

Product Innovation Specialist

SC Johnson ProfessionalRipley, South East, UK
Full-time

Joining the team at SC Johnson Professional® makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, ...Show more

 • Promoted

Technical Support Specialist

OMODA UKChiswick, England, United Kingdom
Full-time

Taking ownership of reported technical issues and leading through to resolution via the OMODA & JAECOO technical support system.Provide field technical support to OMODA & JAECOO Dealer network and ...Show more

 • Promoted

Technology Specialist

NECSWSHemel Hempstead, England, United Kingdom
Full-time

Come join us and make a difference in the world!.Technology Specilist (End User Computing).The Technical Lead End User Operations role provides senior-level technical leadership and acts as the esc...Show more

 • Promoted

IT Implementation Specialist - Manufacturing

LeonardoLuton, England, GB
Permanent

Leonardo UK is a global leader in aerospace, defence, and security technologies, delivering advanced capabilities across air, land, sea, cyber, and space domains.In the UK, Leonardo develops world‑...Show more

 • Promoted

Genesys Technical Product Owner for CX Innovation - Remote

ComputacenterHatfield, England, United Kingdom
Full-time

A technology services company in Hatfield, UK, is seeking a Technical Product Owner to lead the development of innovative Genesys solutions.You will align technical requirements with business needs...Show more

 • Promoted

Clinical Product Support Specialist

Spacelabs HealthcareWatford, England, GB
Temporary

Cardiology Clinical Product Support Specialist (12 months Fixed-Term Contract) Location: Herford (Preferably SW/W London, Berkshire, Oxfordshire, Northampton, Milton Keynes, Coventry) Company: Spac...Show more

 • Promoted

Associate Technology Application Support Specialist

Nuffield HealthEpsom, England, United Kingdom
Full-time +1

Epsom | Hybrid Working (1-2 days per week) | Technology | Fixed Term contract till end of November 2026 | Full-Time.Competitive Salary Available, Depending On Experience.Nuffield Health is the char...Show more

 • Promoted

Hardware Storage Product & Tech Support Specialist (Hybrid)

Transcend Information, Inc.Dacorum, England, United Kingdom
Full-time

A global technology firm based in the UK is seeking an entry-level Product & Technical Support Associate to join their team.This role focuses on providing product support and technical troubleshoot...Show more

 • Promoted

IT Specialist, IT Specialist

Pilgrim's EuropeSouthall, England, United Kingdom
Full-time

As part of the IT Site Services team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our environment.Technical Service will be y...Show more

 • Promoted

Hybrid Genesys Technical Product Owner

Computacenter AG & Co. oHGHatfield, England, United Kingdom
Full-time

A leading technology and services provider in Hatfield is looking for a Technical Product Owner to shape and deliver innovative customer experience solutions.The ideal candidate will have extensive...Show more

 • Promoted

IT Support Specialist – Retail Tech & Security (FR/ES)

Safestore Holdings PLCBorehamwood, England, United Kingdom
Full-time +1

The IT Support Analyst at Safestore plays a pivotal role in ensuring the seamless operation of our technology infrastructure.As a key member of our IT business support team, the Support Analyst is ...Show more

 • Promoted

Senior IT Applications Analyst – O2C/P2P Specialist

Saputo, Inc.Weybridge, England, United Kingdom
Full-time

A leading dairy company in Weybridge is seeking an IT Applications Analyst responsible for supporting functional and technical aspects of business applications.This hybrid role requires experience ...Show more

 • Promoted

Microsoft Product Support Specialist

developRichmond, England, United Kingdom
Full-time

A fast-growing cybersecurity company helping Managed Service Providers (MSPs) simplify and scale Microsoft Security across multiple tenants.Our mission is simple: to be embedded in every MSP.We’re ...Show more

 • Promoted

Technical Customer Support Specialist - Integrations & Analytics

Zenput Inc.Watford, England, United Kingdom
Full-time

Join us as we continue to shape the industry.Check out our current openings and apply today.Technical Customer Support Specialist - Integrations & Analytics.Global restaurant brands run their opera...Show more

 • Promoted

Technical Support Specialist

ColourbyteDacorum, England, GB
Full-time +1

Colourbyte specialises in providing comprehensive digital print solutions, offering expert advice, financing, installation, and support for a wide range of products.Located in Hemel Hempstead, our ...Show more

 • Promoted

Technical Specialist

AVD AppointReigate, England, United Kingdom
Permanent

Technical Specialist - Remote - up to £80,000 + Bonus + Benefits - REF 2011.I am currently recruiting for a Technical Specialist to work for a leading engineering organisation.You will be able to w...Show more

 • Promoted

IT Sales Specialist - #JBD08523

DCA RecruitmentHorley, England, United Kingdom
Full-time

Salary: up to £40,000 depending on experience.Fantastic opportunity to join one of Surreys most established IT Resellers.For over 30 years, Qual has been supplying hardware, software, cloud, and cy...Show more