Location
This position is located at 42-43 Market St, Manchester, , M11WR United Kingdom
Role Summary
The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
People :
- Uphold the Company's mystery shop standards and ensure that customer service takes priority over projects
- Contribute to the overall VIBE in the store by being positive, respectful and helpful to others
- Adapt to the store's needs by assisting with customer service, loss prevention, store cleaning tasks and store projects
Teamwork & Communication :
Model the way by inspiring, motivating and encouraging teamworkAssist management by training and coaching on receiving and inventory control measuresEffectively communicate and build partnerships with store team, inventory control and the distribution centreActively participate in daily meetingsOperations :
Successfully lead the team in the shipment receipt process and complete shipment turnaround promptlyTake ownership of receiving to ensure that operational tasks are completed and keep receiving and back stock areas neat, clean and organisedComplete receiving paperwork accurately and according to deadlinesSet the example by adhering to Company policies and proceduresExhibit strong loss prevention awareness and help ensure compliance to all inventory control measuresAlways adhere to company health & safety regulationsMerchandising & Display :
Work in partnership with the Visual Merchandising Manager and management team to coordinate and facilitate shipment placement and maintain standards throughout the storeExhibit familiarity with bestsellers product and prioritises the replenishment of top selling itemsSupport sales by assisting in merchandising and display projects as is neededWhat You'll Need
Previous leadership experience in a retail environmentAbility to maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbingOpen availability to work nights and weekends, including opening and closing shifts to meet the needs of the businessStrong leadership and communication skillsThe Perks
Work Life Balance :
‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlementWellbeing :
Employee Assistance program to support with mental, physical and financial healthDiscount off external gym membershipsPrivate Medical Insurance for eligible employeesEmployee Discounts :
Up to 40% employee discount at all URBN BrandsTravel :
Season ticket loan for eligible employeesCycle to work scheme for eligible employeesContinued Development :
We offer structured support within the business alongside continued learning and developmentEqual Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
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