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Duty Manager - Wolverhanpton
Duty Manager - WolverhanptonIceland Foods • Wolverhampton, West Midlands, United Kingdom
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Duty Manager - Wolverhanpton

Duty Manager - Wolverhanpton

Iceland Foods • Wolverhampton, West Midlands, United Kingdom
8 days ago
Job type
  • Full-time
Job description
  • Duty Manager - Wolverhanpton*
  • As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

    We understand that success is achieved through our people, and we are searching for a committed and passionate Duty Manager to join our growing business.

    As Duty Manager you will work as a Retail Assistant and receive a 2 per hour supplement for the time that you manage shifts.

    Key responsibilities include :

    • Maximise profit : *
    • Have a clear focus on delivering great availability for your customers.
    • Play an active role in your store to "sell a 1 & save a 1" to help drive sales.
    • Deliver on all agreed actions set for you by your line manager.
    • Engage, develop & retain great people : *
    • Proactively support and work with the Talking Shop Rep in your store.
    • Support team engagement in your store.
    • Play a part in creating an inclusive culture where everyone can be their best.
    • Take a proactive approach to personal development and share your own knowledge to support up-skilling the team.
    • Doing the right processes and doing them right : *
    • Complete any actions set for you by your line manager on the back of the daily floor walk focusing on what the customer sees.
    • A positive approach to service, both in store and at the doorstep always aiming to be the best place to shop.
    • Follow and implement all cash handling and security policies & processes.
    • Play your part in providing the best digital service through implementing all "One Best Way" processes.
    • Leadership : *

    Your leadership approach should be at the heart of everything you do, to get the best from your team to give the best to our customers :

    • Love your customers by being approachable.
    • Look after our own by being respectful.
    • Work together by being enthusiastic.
    • Hate waste by taking action.
    • Care about the business and our people by being considerate.
    • Required skills & experience : *
    • Experience in a retail management or supervisory role ideal but not essential.
    • Communicates effectively with every colleague to deliver store tasks first time, every time.
    • Plans and organises the shift, using every member of the team.
    • Provides balanced feedback when needed to improve the performance of every colleague.
    • Sets the pace of the team, when on shift, by being hands on to deliver a great store.
    • What We Offer : *
    • 15% discount in all Iceland and The Food Warehouse stores.
    • 28 days holiday (including Bank Holidays).
    • Christmas vouchers - increasing with length of service.
    • Refer a Friend scheme.
    • Christmas saving schemes.
    • Long service awards.
    • Option to join a healthcare plan.
    • Grocery Aid for free and confidential financial, emotional and practical support.
    • Clear career pathways with opportunities for development and progression.
    • A supportive and inclusive work environment.

    Apply now to join the team and start your Iceland story!

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    Duty Manager - Wolverhanpton • Wolverhampton, West Midlands, United Kingdom

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