Service Manager
Sutton Council
32.71 PAYE per hour (exclusive of holiday pay)
45.20 LTD per hour (inclusive of holiday pay)
About the RoleSutton Council is seeking an experienced and dynamic Service Manager to lead within its Children’s Services Locality Team. This is a key leadership role focused on ensuring statutory responsibilities are met while driving continuous improvement and delivering high-quality, child-centred services.
You will play a pivotal role in ensuring safeguarding is prioritised and that children, young people, and families remain at the heart of practice.
Key Responsibilities
Provide strong leadership and expert guidance to a multidisciplinary team, ensuring safe, effective, and compliant service delivery
Lead on service improvements to achieve the best possible outcomes for vulnerable children and families
Apply professional judgement to interpret and implement policies in line with local and service needs
Oversee day-to-day operations, including staff supervision and performance management
Ensure all statutory duties are fulfilled and safeguarding standards are upheld
Manage complex or large service areas with responsibility for multiple delivery functions
Deputise for the Head of Service (HoS) and participate in the on-call duty rota
Operational & Strategic Duties
Drive continuous improvement and innovation across the service
Lead projects and implement change initiatives within agreed cost, time, and quality parameters
Monitor and evaluate service delivery using data to inform decision-making and future planning
Ensure all cases and workflows are managed in line with statutory and departmental requirements
Maintain oversight of service quality, ensuring timely, legally compliant practice
Budget & Resource Management
Manage service budgets under the direction of the Head of Service
Ensure effective allocation and use of resources to deliver value for money
Support operational efficiency while maintaining high-quality standards
Risk & Performance Management
Identify and manage risks, significant incidents, and emerging trends
Analyse performance data to understand demand and improve service delivery
Develop and implement robust improvement plans where required
Ideal Candidate
Proven experience in a senior leadership role within Children’s Services
Strong knowledge of statutory frameworks, safeguarding, and early help interventions
Experience managing complex teams and service delivery areas
Excellent leadership, decision-making, and communication skills
Ability to drive performance, manage risk, and deliver measurable outcomes
Why Apply?
Competitive hourly rates
Opportunity to lead impactful services supporting vulnerable children and families
Work within a forward-thinking and improvement-focused local authority
Influence service delivery at a strategic level
Apply now to take the next step in your leadership career and make a real difference in Children’s Services.
Email your CV to (url removed) or call (phone number removed)
Service Manager • Carshalton, Greater London, United Kingdom
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.Service Delivery Manager - Managed Services Provider.Location: Hybrid / LondonSala...Show more
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services world...Show more
Flexibility is essential to meet the needs of the business, which may require you to adjust your usual working hours and days from time to time).We are seeking an experienced industry professional ...Show more
Increase your chances of an interview by reading the following overview of this role before making an application.Service Manager£55,000 + Hybrid Working + Car + Progression + BenefitsSouth London ...Show more
The Service Reporting Manager is responsible for transforming operational data into meaningful insights that enhance service delivery, efficiency, and customer experience.This role analyses ticket ...Show more
Permanent, Full-time (37 hours) role.Based at one of our offices in Bridgwater, Shepton Mallet, Taunton or Yeovil.Flexible working arrangements to support work-life balance.Regretfully, we are unab...Show more
We are pleased to present an excellent opportunity for a highly skilled and experienced Service Manager to join a well-established Main Dealership in Southport.This is an ideal position for profess...Show more
A global insurance leader is seeking a Multinational Service Delivery Manager in the UK.The role involves enhancing operational capabilities, managing stakeholder relationships, and driving continu...Show more
Hybrid Working + Car + Progression + Benefits.South London (Can be located: Kent, Sussex, Surrey, Croydon, Bromley, Kingston-upon-Thames, Dartford, Bexley).Do you have Service Management experience...Show more
We are seeking a Service Delivery Manager (SDM) to lead end‑to‑end IT service delivery for clients within the financial and asset management sector.This role focuses on service excellence, stakehol...Show more
Service Manager – Heat Networks.We are seeking an experienced Service Manager to lead the delivery of technical services across heat networks nationwide.This role will take ownership of installatio...Show more
Service Delivery Manager - Managed Services Provider.Up to £55,000, depending on experience.A growing Managed Services Provider is seeking an accomplished Service Delivery Manager to take ownership...Show more
Gentrack is a publicly listed software company and provides leading utilities across the world with innovative cleantech solutions.The global pace of change is accelerating, and utilities need to r...Show more
We're looking for Kind, proactive and resilient Service Managers to join our Mental Health service in Croydon.Want to feel like you have an exciting future? You'll feel at home here.Making you feel...Show more
Month Contract With A Local Authority.The Service Manager will lead one of the following service areas:.Family Support and Child Protection.Quality Assurance (IROs and Child Protection Chairs).Lead...Show more
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap.We’ve been helping organisations build better digital products and stronger d...Show more
Service Manager - Repairs, London, Housing Association, £23 - 28 p/hour Inside IR35.We are seeking an experienced Service Manager to lead a team responsible for delivering high‑quality programmed w...Show more
AND Digital are a tech company focused on accelerating digital delivery and dedicated to closing the digital skills gap.We’ve been helping organisations build better digital products and stronger d...Show more
){kind=logo}
