Job Title :
Reservations Administrator
Location : Ross - Shire
Salary : 34,000
Job Type : Permanent, Full-time
The Opportunity
Our client, a luxury hospitality business, is looking for a Reservations Administrator to join their team. This is an excellent opportunity for someone who wants to develop their career within a high-end, fast-growing environment and play a key role in delivering exceptional guest experiences from enquiry through to departure.
Key Responsibilities
Manage guest and travel partner enquiries via phone, email and online platforms in a timely, professional manner
Build and maintain strong relationships with travel agents and external booking partners
Process reservations accurately, ensuring guest details, preferences and special requests are recorded and communicated clearly
Maximise occupancy and revenue through effective rate management and upselling of additional services and experiences
Maintain up-to-date knowledge of availability, packages, events and on-site activities
Liaise with operational teams to support smooth pre-arrival planning and guest preparation
Maintain accurate records and ensure booking systems are kept fully up to date
Requirements
Essential
Previous experience in reservations, hospitality administration or a similar customer-focused role
Strong organisational skills with exceptional attention to detail
Confident written and verbal communication skills
Experience using booking systems and Microsoft Office
Ability to manage multiple enquiries and bookings simultaneously
Desirable
Experience working with luxury travel agents or tour operators
Understanding of room yield, rate management and upselling techniques
Whats on Offer
Salary : £34,000 per annum
Benefits : Training, development and progression opportunities, plus the chance to be part of an ambitious and growing hospitality business
Working Pattern : 45 hours per week, typically 09 : 00
18 : 00, including weekend working
Career Development : Opportunity to grow within a developing luxury brand and gain exposure across multiple areas of the guest experience
About You
Highly organised with a proactive, solutions-focused mindset
Calm under pressure and able to manage a fast-paced workload
Passionate about delivering exceptional service standards
Commercially aware with strong attention to detail
Apply Now
For more information, contact Lauren at Global Highland.
TPBN1_UKTJ
Reservations Administrator • London, United Kingdom
We currently have an amazing opportunity to join the team as Reservations Agent.We truly believe our people are our biggest asset and to reflect that we offer:.Competitive salaries - dependant on e...Show more
Panavision is the world‑class provider of end‑to‑end solutions that power the creative vision of filmmakers.Panavision’s comprehensive offerings include unparalleled optics, proprietary camera and ...Show more
Luxury Reservations Supervisor – Lead a High‑End Travel Team (London, Hybrid) oversees a reservations team delivering bespoke UK & Ireland itineraries, driving service, accuracy and conversion.The ...Show more
A prestigious luxury hotel in London is seeking a Reservations Agent to convert enquiries into confirmed bookings.The role requires exceptional customer care skills, a positive attitude, and attent...Show more
Looking to join an exciting scale up business where you can make a big impact? .Student Luxe is looking for a Reservations & Sales Consultant to join our vibrant team based in Bloomsbury, London.Th...Show more
A leading hotel group in Greater London is seeking a Cluster Reservation Agent.The ideal candidate will have a passion for customer service and a high level of professionalism.Responsibilities incl...Show more
Waldorf Astoria London - Admiralty Arch is seeking a Reservations Manager to join the pre-opening team for this highly anticipated new luxury hotel opening later this year.This is a unique opportun...Show more
Job Title: Reservations Coordinator.A company that offers a Bespoke Accommodation service, sourcing hotels, serviced apartments and private housing.This role would undertake working in a fast-paced...Show more
If you're passionate about travel and love creating exceptional group experiences, this is a brilliant opportunity to join a fast-growing DMC specialising in high-end inbound travel across the UK &...Show more
RCN UK HQ (London) with hybrid working, 35 hours per week, fixed‑term contract (12‑month maternity cover).As a Venue Services Administrator you’ll use your positive attitude, your knowledge of even...Show more
Reservations Specialist - Media and HNWI.This is an exciting opportunity for an experienced Reservations Agent to join a dynamic business within a niche market, which provides accommodation for hig...Show more
A well-known restaurant chain in Greater London seeks a Reservations Optimisation Manager to lead their central reservations systems.The role involves managing booking platforms like OpenTable and ...Show more
We are looking for an enthusiastic team player to join the Reservations Team as a Reservations Advisor.This role will involve meeting and greeting patients, welcoming the patients to the Hospital a...Show more
The Chancery Rosewood - opening in Summer 2025, a Rosewood Hotel Group property, is housed in the iconic former U.Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield...Show more
Are you ready to be part of something exceptional? Firmdale Hotels invites you to embark on an exciting journey as a Reservations Agent at our prestigious Number Sixteen Hotel.As a Reservations Age...Show more
This opportunity is for a Reservations Manager who already understands demand, conversion and trading patterns, and is ready to.You’ll remain close to the guest and the enquiry, but with a wider re...Show more
Property Administrator - London.Based at our Support Centre in Chiswick (W4 3NN).Join Fuller's and help shape the future of our pubs and hotels.We're proud creators of premium pub and hotel experie...Show more
Reservations Supervisor page is loaded## Reservations Supervisorlocations: London, Park Lanetime type: Full timeposted on: Posted Todaytime left to apply: End Date: May 13, 2026 (27 days left to ap...Show more
