Bodyshop Customer Service Advisor
Monday - Friday | 8 : 00am - 6 : 00pm
Westcliff-on-Sea
Up to £40,000 DOE + Performance Bonus
Are you passionate about delivering exceptional customer service in a fast-paced automotive environment? Looking to join a business where your expertise is valued and your contribution truly makes a difference?
MPJ Recruitment is proud to partner with a highly respected and long-established Bodyshop in Westcliff-on-Sea. Known for their attention to detail, and commitment to restoring vehicles to the highest standard, this is a team that takes real pride in what they do, and it shows in their outstanding reputation.
The Role
As a key member of the front-of-house and estimating team, you will :
Deliver a warm, professional welcome to every customer and visitor
Create a clean, organised, and inviting reception environment
Handle incoming calls, emails, and enquiries with efficiency and care
Liaise confidently with customers, insurance companies, and workshop staff
Prepare job cards, repair estimates, and invoices with accuracy
Schedule inspections, estimates, and repair bookings
Assess vehicle damage and produce detailed, accurate repair estimates
Work confidently with industry systems such as AudatexAbout You
You're someone who thrives on delivering excellent service and takes pride in getting the details right. You'll bring :
Recent experience working within a Bodyshop
Strong knowledge of accident repair methods, vehicle valuations, and estimating
Excellent communication and negotiation skills
Strong organisational skills with the ability to manage multiple priorities
Confidence using PC systems including Excel, Word, and Outlook
A proactive, flexible, and customer-first approachWhat's in It for You?
Competitive salary up to £40,000 (DOE)
Performance-based bonus to reward your impact
28 days holiday (including bank holidays)
Company pension scheme
Ongoing training and development opportunities
A supportive, friendly team culture where you'll feel valued
No weekends - enjoy a healthy work-life balanceIf you're a confident, organised, and customer-focused professional ready to take the next step in your career, this is your chance to join a business that genuinely appreciates your skills and contribution.
Apply today and we'll be in touch promptly
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