Integration Lead

Integration Lead (Transformation)

Cirencester, Gloucestershire | Full-time | Starting ASAP

With over years of making the complex simple, Kubus enhances customers experiences by simplifying complex IT solutions, delivered through our managed expertise, leading vendor partnerships and global logistics capability.

Our people are at the centre of our community, building strong relationships and supporting one another, creating an environment where everyone can thrive. At Kubus, we recognise a collaborative working environment encourages greater outcomes and a positive experience for our customers, partners and wider community.

Our Values:

• Passion - putting customers, partners and vendors first, delivering solutions at pace, and being passionate about driving change.
• Agile - Embracing flexibility, remaining open to change, and adapting quickly to meet customer and market needs.
• Community - Building strong relationships, supporting one another, and creating an environment where everyone can thrive.
• Expert - Commitment to curiosity and excellence, constantly pushing boundaries, sharing knowledge and delivering value.

The Role:

We are looking for an individual with proven experience delivering hands-on system integrations across multiple platforms to own and deliver how Kubus’ systems connect end-to-end, including designing, building and governing integrations across CRM, ERP, ITSM and data platforms to enable the business to scale safely through transformation and M&A.

What You’ll Be Doing:

Strategic Leadership (Integration & Architecture Ownership)

• Own the integration approach and target integration architecture across core platforms (, Salesforce, NetSuite, ITSM, data/reporting).
• Hands-on design and build/configuration of integrations (API, middleware/iPaaS, ETL/ELT where appropriate), including monitoring, logging, error handling and resilience.
• Define system-of-record decisions, master data flows, integration standards, and documentation (interfaces, data mappings, runbooks).

M&A Integration & Entity Consolidation (Critical)

• Lead end-to-end technology integration for acquisitions with PMO support: discovery, integration plan, migration approach, cutover, hypercare and decommissioning legacy systems where relevant.
• Own entity consolidation from a systems perspective: rationalise platforms, consolidate records (customers/suppliers/products/services), align data definitions and support group reporting consistency.
• Create and maintain a repeatable M&A systems integration playbook to enable rapid, safe integrations at pace.

Programme Delivery & Governance (PMO-Aligned)

• Own delivery of integration workstreams (including M&A systems integrations): scope, plan, milestones, dependencies, budget inputs and quality.
• Maintain RAID items for integration work and provide clear reporting updates through PMO cadence and SteerCo inputs where required.
• Coordinate cross-functional SMEs and third parties to deliver outcomes with minimal disruption and strong control.
• Manage third-party integration partners or platform vendors where required; define deliverables, assure quality and drive timely delivery.

Cross-Functional Delivery & Communications

• Partner with Programme Managers to ensure redesigned processes are supported end-to-end across systems (reducing manual work, reconciliation and rework).
• Work closely with the Lead Developer and Data Lead to align integration build, data quality controls, KPI definitions and “single source of truth” outcomes.
• Own stakeholder communications for integration releases and cutovers (what’s changing, when, impacts, training notes, support readiness and hypercare).

Risk, Control & Continuous Improvement

• Reduce operational risk by improving integration reliability, standardising interfaces, removing brittle workarounds and documenting dependencies.
• Ensure security and compliance are built into integration design (access, auditability, data protection).
• Drive continuous improvement and technical debt reduction across the integration estate (performance, stability, supportability).

What We’re Looking For:

Experience & Capability

• Proven experience delivering hands-on system integrations across multiple platforms (CRM/ERP/ITSM/data), including cutovers and hypercare.
• Strong understanding of end-to-end business processes and how system integration impacts customer lifecycle, service delivery and financial control.
• Experience leading (or owning major workstreams in) M&A technology integrations and/or system consolidation programmes (desirable).

Technical Skills (Essential)

• Integration patterns and delivery: APIs (REST/SOAP), authentication, data mapping, monitoring/alerting, reconciliation.
• Hands-on experience with middleware/iPaaS (, MuleSoft or equivalent) and/or ETL/ELT pipelines.
• Practical data competence: SQL and the ability to validate outcomes across systems.

Technical Skills (Desirable)

• Familiarity with Salesforce and NetSuite data structures/integration approaches.
• Understanding of ITSM tools and service management process impacts.
• Exposure to Azure SQL / cloud data concepts supporting reporting foundations.

Soft Skills/Attributes

• Excellent communicator able to explain technical changes in plain English and manage stakeholder expectations.
• Highly structured, delivery-focused, calm under pressure—comfortable running cutovers and coordinating incident resolution.
• Collaborative leader who can align PMs, SMEs, developers, data and third parties to deliver outcomes.

What you’ll get:

• Competitive salary & bonus scheme
• Private healthcare & healthcare cash plan
• Pension contributions above minimum requirement (matched up to %)
• days holiday + bank holidays upon starting, increasing by a day each year to a maximum of days
• Salary sacrifice electric vehicle scheme
• Enhanced parental leave
• Technology scheme
• Cycle to work scheme
• Reward & recognition portal – including discounts/cashback at hundreds of retailers

This is an exciting opportunity to join our Transformation team during an exciting period of growth at Kubus!

Based at: Wellington House, Cotswold Business Park, Cirencester, GL BQ
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