Talent.com
IT Support Technician (1st/2nd Line)
IT Support Technician (1st/2nd Line)Forward Role Recruitment • Altrincham, England, GB
No longer accepting applications
IT Support Technician (1st / 2nd Line)

IT Support Technician (1st / 2nd Line)

Forward Role Recruitment • Altrincham, England, GB
30+ days ago
Job type
  • Full-time
Job description

Get AI-powered advice on this job and more exclusive features.

Pay Range

This range is provided by Forward Role Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Direct message the job poster from Forward Role Recruitment.

IT Support Technician (1st / 2nd Line) – Altrincham – Hybrid (2 / 3 days on site) - £32K

You must have a full UK driving license as you will occasionally travel to other sites (non‑negotiable).

A major brand with ambitious growth and sustainability plans are looking for their next IT Support Technician (1st / 2nd line) to support their team through a period of transformational change. You will work closely with regional teams and their managed service provider to ensure smooth delivery of IT solutions.

What's in it for You?

  • Salary up to 32K DOE
  • Hybrid working (2 / 3 days on site)
  • 33 days holiday
  • Sick pay
  • Enhanced maternity and paternity leave
  • Cycle to work scheme
  • Celebration leave
  • Free parking
  • Company events
  • Training and development support

Ideal for

  • Technicians who enjoy working across varied technologies
  • Someone looking for growth within a supportive, service-focused team
  • Minimum 1‑2 years in a similar IT support role
  • Full UK driving licence (occasional site visits required)
  • Strong customer service and communication skills
  • Strong hands‑on experience with Windows OS, hardware builds, and troubleshooting
  • Proficiency with Microsoft Office 365 administration
  • General networking skills including Wi‑Fi connectivity and user support
  • Experience working to KPIs and SLAs
  • Analytical mindset and ability to make sound decisions under pressure
  • Flexible and adaptable in a fast‑paced environment
  • Nice to have

  • Experience with Microsoft Intune and Apple Business Manager
  • Familiarity with cloud technologies (Azure is a plus)
  • ITSM tool experience
  • Apply Now

    If you're ready to take the next step in your IT career with a growing retailer, I'd love to hear from you. APPLY NOW or email Alicia@forwardrole.com

  • Please note you must have the right to work in the UK permanently, no visa sponsorship can be provided
  • #J-18808-Ljbffr

    Create a job alert for this search

    It Support Technician • Altrincham, England, GB

    Similar jobs
    1st Line IT Support Technician

    1st Line IT Support Technician

    West MI Document Shredding • Manchester, England, GB
    Full-time +1
    An exciting opportunity has arisen to join us as a 1st Line Support Technician.Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to b...Show more
    Last updated: 3 days ago • Promoted
    2nd Line IT Support Engineer - On-Site VIP Support

    2nd Line IT Support Engineer - On-Site VIP Support

    Context Recruitment • Crewe, England, GB
    Full-time
    A leading construction engineering business is seeking a 2nd Line Engineer to provide essential on-site IT support.The successful candidate will log, diagnose, and resolve issues while collaboratin...Show more
    Last updated: 2 days ago • Promoted
    2nd / 3rd Line IT Support Specialist

    2nd / 3rd Line IT Support Specialist

    OSCAR ASSOCIATES (UK) LIMITED • Stoke-on-Trent, England, GB
    Full-time
    A leading MSP in Staffordshire is seeking a 2nd / 3rd Line Support Engineer to join their team in Stoke-on-Trent.In this full-time role, you will manage service desk delivery, providing critical supp...Show more
    Last updated: 11 days ago • Promoted
    1St Line Support Technician

    1St Line Support Technician

    Centerprise International • Cufaude, England, GB
    Full-time
    This is a fantastic opportunity for a talented 1st Line Service Desk professional with an aptitude for problem solving IT issues and excellent customer support skills. You will be working as a key m...Show more
    Last updated: 1 day ago • Promoted
    IT Helpdesk Engineer - 1st Line Support for 450 Users

    IT Helpdesk Engineer - 1st Line Support for 450 Users

    proAV Limited • Eastly End, England, GB
    Full-time
    A leading global audio-visual integrator in the United Kingdom is seeking a Helpdesk Support Engineer to provide support for 450 end users, including office and remote users.Responsibilities includ...Show more
    Last updated: 2 hours ago • Promoted • New!
    IT Support Technician

    IT Support Technician

    The Independent Schools Council • Manchester, England, GB
    Full-time +1
    Bury Grammar School is proud of its well established and continually evolving IT infrastructure, supporting staff and pupils across several sites connected by high speed fibre.We operate a unified ...Show more
    Last updated: 15 days ago • Promoted
    IT Support Technician

    IT Support Technician

    Club L London • Middlewich, England, GB
    Full-time
    Club L London is the next-generation online fashion retailer for the forward-thinking woman.Conceptualised and crafted in-house and abroad, we specialise in accessible luxury and unique designs of ...Show more
    Last updated: 14 days ago • Promoted
    Retail Tech Team Lead - In-Store IT & Support

    Retail Tech Team Lead - In-Store IT & Support

    Selfridges • Manchester, England, GB
    Full-time
    A leading retail organization in Manchester seeks an In-Store Technology Team Leader.This role entails leading support teams, managing IT service quality, and ensuring smooth technology operations ...Show more
    Last updated: 10 days ago • Promoted
    1st Line IT Technician

    1st Line IT Technician

    Midsomer Norton Schools Partnership • West of England, England, GB
    Full-time
    Closing Date : 8th January 2026.Hours : 37 per week Monday to Friday all year around.Salary : Grade 5 and scale point 11 - 17 14. Are you passionate about IT and providing exceptional support to custom...Show more
    Last updated: 4 days ago • Promoted
    IT Support Technician

    IT Support Technician

    Pursuit Aerospace • Burnley, England, GB
    Full-time
    Pursuit Aerospace is a global manufacturer of complex aircraft engine components that are developed through highly integrated processes. Our exceptional quality is driven by a deep investment in and...Show more
    Last updated: 15 days ago • Promoted
    IT 1st Line Support

    IT 1st Line Support

    Cast UK Limited • Manchester, England, GB
    Full-time
    IT 1st Line SupportManchester£27,000 - £30,000 per annum.Are you a proactive and customer-focused IT professional ready to be the face of support in a dynamic environment? We're looking for a 1st L...Show more
    Last updated: 4 days ago • Promoted
    On‑Site 2nd Line IT Engineer – VIP Support

    On‑Site 2nd Line IT Engineer – VIP Support

    context recruitment • Crewe, England, GB
    Permanent
    A leading construction engineering firm in Crewe is seeking a highly proactive 2nd Line Engineer.You will provide end-user support, manage IT workflows, and engage with stakeholders effectively.Ess...Show more
    Last updated: 6 days ago • Promoted
    1st Line Network Support Engineer

    1st Line Network Support Engineer

    CRG | TEC Recruitment • Manchester, England, GB
    Full-time
    CRG | TEC Recruitment provided pay range.This range is provided by CRG | TEC Recruitment.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct ...Show more
    Last updated: 10 days ago • Promoted
    1st Line IT Support Technician

    1st Line IT Support Technician

    Netteam tX Ltd • Manchester, England, GB
    Permanent
    An exciting opportunity has arisen to join us as a 1st Line Support Technician.Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to b...Show more
    Last updated: 3 days ago • Promoted
    Hybrid 1st / 2nd Line Tech Support Engineer | Training

    Hybrid 1st / 2nd Line Tech Support Engineer | Training

    Trades Workforce Solutions • Manchester, England, United Kingdom
    Full-time
    A reputable technology service provider is seeking a 1st / 2nd Line Technical Support Engineer in Manchester.This exciting role offers the chance to grow and develop skills in a supportive environmen...Show more
    Last updated: 5 days ago • Promoted
    1st Line Service Desk Technician

    1st Line Service Desk Technician

    Stelvio Inc. • Stretford, England, GB
    Full-time
    Stretford, Manchester (3 days a week).We have an excellent opportunity for a proactive and enthusiastic 1st Line Service Desk Technician with experience in a busy service desk environment.You will ...Show more
    Last updated: 15 days ago • Promoted
    IT Technician

    IT Technician

    Star Academies • Blackburn, England, GB
    Full-time
    Do you have the drive, passion and commitment to deliver outstanding support to help young people in a disadvantaged community? If so, joining the Star support team might just be the best career mo...Show more
    Last updated: 30+ days ago • Promoted
    3rd Line Network Support Engineer (x2)

    3rd Line Network Support Engineer (x2)

    Hamilton Barnes • Manchester, England, GB
    Permanent
    Role & What’s in it for the applicant and why would they apply?.You’ll be working in a structured, enterprise-scale environment where. The focus is on deep technical troubleshooting, stability, and ...Show more
    Last updated: 4 days ago • Promoted