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Head of IT Operations
Head of IT OperationsFirst Recruitment Services • Hove, East Sussex, UK
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Head of IT Operations

Head of IT Operations

First Recruitment Services • Hove, East Sussex, UK
30+ days ago
Job type
  • Full-time
Job description

We’re recruiting for an experienced Head of IT Operations to lead the IT function for a growing organisation with multiple UK sites, a large customer base and an active e-commerce operation. You will be responsible for ensuring the reliability, scalability, and security of all IT infrastructure while driving strategic IT projects that support business transformation and growth.

This is a key leadership role for a highly organised, strategically minded IT professional who can manage people, systems and external providers while continuously improving service delivery.

Job duties – Head of IT Operations:

  • Define and deliver the IT operational roadmap in line with business goals
  • Lead, develop and motivate the IT Assistant and Web Developer
  • Own and deliver major IT projects including upgrades, migrations and enterprise system changes
  • Ensure the stability, availability and scalability of IT systems and services
  • Oversee cloud platforms, enterprise applications, data operations and hardware/software environments
  • Manage relationships with IT suppliers, negotiating SLAs and ensuring performance. Procure hardware, software and services in line with strategic needs
  • Implement and maintain robust cybersecurity practices
  • Ensure compliance with relevant standards and regulations including GDPR and ISO frameworks
  • Maintain ownership of IT policies, ...
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Head of IT Operations • Hove, East Sussex, UK

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