Front of House Manager

About The Role:

A large, international and highly acclaimed design practice are seeking a Front of House Manager to oversee the team with the day to day running of the office and provide a professional and friendly welcome to visitors.

The role will take control of the wider studio coordination as well as greeting guests upon arrival maintaining a warm and hospitable standard. You will adapt to work for an architecture practice, getting to know the projects and understanding day-to-day processes in a busy, creative environment. This is an exciting role with a company who are at the top of their game both in the UK and internationally!

The studio specialises in ground-breaking projects that draw people and communities together for unforgettable experiences. They offer fantastic benefits, a unique working culture and excellent career progression with a social team and hybrid working options.

Key Responsibilities:

• Greet members and visitors in a professional and friendly manner
• Lead a small team of receptionists and studio coordinators
• First point of contact for the successful day to day management of the space
• Answer calls and queries quickly and confidently
• Assist with membership requirements including coordination of meeting rooms, the arrival of visitors and organisation of refreshments
• Ensure the reception always reflects the high practice’s standards
• Organise deliveries and couriers/taxis reservations
• Ensure the promptly sign off invoices from the accounting department
• Additional ad-hoc administrative duties as needed

Key Skills / Requirements:

• Previous experience in working on the front desk and front of house
• Genuine interest or appreciation in the architecture and design industry is preferred but not essential
• Excellent communication skills with a proactive attitude
• Process driven with the ability to quickly learn internal systems
• Time management and problem-solving abilities
• Highly organised with prioritising skills

To apply for this position please click on the apply button to attach your CV (and portfolio for design positions).

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