Grants & Services Officer

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to :

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• Identify any potential safeguarding concerns at an early stage, escalating appropriately

Process applications and referrals to services in a timely manner

Provide guidance and information to applicants

Recommend appropriate grant decisions

To be considered for our Grants & Services Officer vacancy which offers great scope forgrowth and a clear development pathway, applicants shoulddemonstrate :

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you.

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

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