Contract Manager

Senior Contracts Manager - Service & Maintenance - Kent

You will take full operational, financial, and contractual responsibility for a portfolio of high-profile contracts (up to £2 million in value), primarily within the Service & Maintenance division. You will be the key contact for your clients, ensuring service excellence and compliance, while leading a high-performing team and contributing to the company's continued success.

• Lead the delivery of HVAC and M&E service contracts across multiple client sites.
• Maintain and build strong client relationships, ensuring service satisfaction and contract retention.
• Manage contract P&L, budgeting, and performance reporting.
• Ensure compliance with H&S, operational procedures, and KPI targets.
• Oversee site operations, technical service delivery, and all related documentation.
• Provide accurate quotes and cost breakdowns for reactive works and small projects.
• Deliver quality assurance through site inspections and audits.
• Support, train, and develop site and mobile teams to maintain high standards.

THE PERSON

Excellent client-faci...