Middlesbrough - Customer Service Advisor

We are looking for a Customer Service Advisor  to join our Customer Contact Team  based in a call centre environment in Middlesbrough :

Pay :  £12.33ph

Salary :  £24,043pa

Monday to Friday and 1 Saturday in every 3

Working hours between 9am – 8pm  Monday to Friday and 9am – 1pm Saturday

Contracted to 37.5 hours per week

Start Date - Monday 13th October

Benefits :  29 days holiday (including Bank Holidays), Pension scheme, Medical Cover, Retail discounts

As a Customer Service Advisor you will work within the Collections department and  you will be the first point of contact for our customers. Through great conversations you will understand the customer finance situation, take full ownership during the call and support the customer to a resolution.

Working as part of a team, our Collections Advisor will ensure all calls into the team are answered with company guidelines, whilst providing excellent customer service you will also need to navigating multiple systems during the calls so strong computer skills coupled wi...