Prisoner Custody Officer

Overview

As a PCO at our court, you'll work as part of a team to provide safe and secure escorting and custody services to detainees, focusing on maintaining their physical and mental wellbeing. During court proceedings, you'll be responsible for every aspect of detainee management until it's time for them to return to custody or be released.

Responsibilities

• Escorting defendants to and from courtrooms, cells, and other areas within the court, including accompanying them to the toilet to ensure security and safety. This may involve being handcuffed to the detainee.
• Monitoring and supervising detainees while they are in the docks during court sessions, ensuring they remain secure and do not pose a risk to themselves or others.
• Being privy to sensitive and confidential information discussed during court proceedings, including testimonies and legal arguments. Maintain discretion and confidentiality, provide support to detainees, and manage your own emotional wellbeing when hearing distressing information.
• Ensuring detainees have access to food and drink throughout the day, catering to any dietary requirements or restrictions.
• Monitoring the mental and physical health of detainees, providing support and reporting concerns to the appropriate authorities.
• Ensuring the safety and security of the court environment, including responding to incidents or emergencies and conducting thorough searches of property and individuals to prevent contraband from entering secure areas.
• Completing necessary paperwork and data entry accurately, including logging detainee movements, incidents, and other relevant information.
• Working closely with other court staff, law enforcement, and legal professionals to ensure smooth and secure court operations.

What you need to do the job

Our current PCOs come to us with different work and life experiences; what you've done before matters less than your commitment to making a difference to the lives of others. You will learn during a 5½-week training course and through our experienced colleagues.

Assessment Process

Additional Information

Salary & Benefits

We are operational 24 / 6 and you’ll cover various early and late shifts (35 hours per week). Flexibility is key with a rota provided 12 weeks in advance to help you balance time off with work commitments.

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