Field Service Engineer

Overview

The Field Service Engineer is responsible for performing maintenance and repairs on client assets within depots, including rail-related systems and equipment. The role involves proactive and reactive work, adherence to safety protocols, and providing excellent customer service on-site.

Responsibilities

• Conduct scheduled maintenance and reactive repairs on client assets.
• Follow instructions from the Manager or Operations Supervisor for work tasks.
• Ensure all work complies with company policies, safety standards, and site procedures.
• Complete job sheets, PPM forms, and site reports daily, ensuring they are signed by the client and submitted within the working day.
• Act as the first point of contact with clients during site visits.
• Book on and off-site according to client procedures.
• Wear appropriate PPE at all times during duty.
• Maintain and report on the condition of company vehicles and equipment.
• Report accidents, incidents, or hazards immediately to supervisors.
• Maintain a functional mobile phone and ensure communication is effective.
• Work additional hours in emergency situations, following risk assessments.
• Attend engineering and safety meetings as required.
• Lead and mentor junior staff and assist in training.
• Be "on-call" as per the rota.
• Stay overnight when necessary, with accommodation arranged as per business needs.

Qualifications & Competencies

Additional Requirements

For more information about this role and how to apply please contact Bradley Bayliss on (phone number removed) or alternatively email your application to (url removed)

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