Retail Operations Assistant

Overview

Retail Operations Coordinator

Contract : Permanent

Location : Flexible hybrid working style with three days in the London office

The Retail Operations Coordinator plays a key role in supporting the Retail Operations department by ensuring Pandora stores are fully set up and operational across multiple digital platforms. This role is integral to managing network changes - including store openings, closures, and refurbishments - and ensuring seamless access to systems that enable daily retail operations. You will be the go-to contact for platform access and configuration, working closely with internal teams and external vendors to maintain accuracy, efficiency, and operational readiness across the retail network.

About Pandora

Pandora is the world''s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

What to expect from the role

Platform Setup & Management

• Configure and maintain store access to core retail platforms, including gift card systems, stationery ordering portals, email distribution groups, and other operational tools.
• Support network changes by updating system configurations for store openings, closures, and refurbishments.
• Maintain accurate store information across all platforms, ensuring smooth day-to-day functionality.

Operational Systems Support

Network Change Coordination

Data Accuracy & Reporting

Operational Support & Communication

Compliance and Security

Travel :

KPIs

The successful candidate

Technical / Specific experience

Craft Your Future with Pandora : A Career Built Around You

At Pandora, your career is a journey of growth, development, and limitless potential. We believe in empowering you to shape your own path and craft your own incredible.

What We Offer

Our focus is on offering you a career that''s as unique as you are. We provide the tools, opportunities, and support you need to thrive :

At Pandora, we believe in creating not just a job, but a journey of fulfillment, growth, and success. If you''re ready to take the next step in crafting your incredible career, join us and let''s build something extraordinary together.

Your future is waiting - craft the incredible with Pandora!

Please understand that due to the large number of applications, we regret that only online applications can be considered. Please click apply to submit your application.

Pandora''s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

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