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Restaurant Supervisor
Restaurant SupervisorPhilema Hospitality Management Enterprise • Plymouth, Devon, United Kingdom
Restaurant Supervisor

Restaurant Supervisor

Philema Hospitality Management Enterprise • Plymouth, Devon, United Kingdom
1 day ago
Job type
  • Full-time
Job description

Do you like the idea of working in a 5-star, 16th century manor house which is home to Àclèaf our Michelin Star restaurant and sits on the edge of Dartmoor? Being surrounded by such History, Beauty and Nature are some of the reasons why Boringdon is fondly know as ‘the Enchanted Place on the Hill’

Home to the award winning Gaia Spa, 2 Rosette Mayflower Brasserie as well as Àclèaf - Our four rosette, Michelin Star Restaurant

Employee Benefits
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• Tokens & recognition scheme
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• 30% discount on GAIA skincare products, 1 complimentary refill and 50% on refills thereafter
• Friends & Family rates across the group
• Recommend & Get Rewarded: £25 in "Love to Shop" vouchers if you recommend a friend to work for us, receive £100 in "Love to Shop" vouchers when they pass probation.
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards: 1 Year, Afternoon Tea for 2, 3 Years - Dinner for 2 , 5 - 15 Years - 1 additional holiday day per year.
• Cycle 2 work Scheme
• Annual Christmas Event

Role & Responsibilities:

  • To ensure all of our guests receive a warm welcome and are
    treated to the up most hospitality and care during their stay with us – we aim
    to provide an unforgettable experience

  • To ensure all complaints are minimised and handles
    professionally as in accordance with our policies
  • To supervise the restaurant breakfast team in line with
    company policies and manuals
  • Work with the Restaurant Manager to maximise sales
    performance and achieve sales in line with targets
  • Ensure effective control of stock and staff costs in the
    Restaurant Managers absence
  • To follow all hotel policies as outlined in your training
    manual:
  • Serve food and drinks, quickly and efficiently, meeting our five
    star standards.
  • Keep up to date with current promotions and new products
  • Make guests aware of offers on our great food and drink
    range
  • To assist in any function or events set ups in accordance
    with procedures
  • To maintain exemplary billing systems and obtain all payments
    from guests in accordance with company Policy, and the accurate accounting
    and processing of all reception sales.
  • To observe and comply with cleaning rotas, health and safety,
    food and hygiene regulations
  • Ensure high standards of financial and reporting diligence in
    accordance with company policy
  • To ensure
    good working relationship with all other departments and communicate
    information throughout the hotel.
  • To understand responsibilities in relation to Fire
    Procedures, Health and Safety, COSHH, Infection Control and Emergency Aid.
  • All other duties as required


























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Restaurant Supervisor • Plymouth, Devon, United Kingdom

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