Partner with key users, business leads, and project sponsors to understand the needs of the business, document them (via requirements documents, use cases and process diagrams), and determine the appropriate, most cost effective short and long term solutions to meet them
Evaluate user requirements and implement working solutions through system design, analysis, testing, training, and documentation
Perform evaluations of business solutions to identify pain points, process gaps, and incremental enhancements and work collaboratively with them to implement fit of purpose solutions
Serve as an internal point of contact whenever requirements need to be clarified
Interface with development staff during implementation to validate the solution against the requirements
Act as a liaison with business users and the Endur team to resolve technical issues
Ability to read, digest, and communicate complex subject matter to all levels and to influence personnel to accomplish the business purpose
Project Management -
Manage projects to successful completion with limited direction – on time, on schedule and within budget
Lead cross functional work groups to identify and document detailed requirements, work flow, information sources and distribution paths and system specifications
Develop project plans including scope, schedule, and resource plans and then monitor and track project status and results to that plan
Proactively communicate, collaborate, and build relationships with business users, IT development and support teams, and with management
Proactively identify, document, and resolve project risks and issues
Provide reliable and informative project updates in project, team and / or steering committee meetings
Act as a liaison with business users and development to resolve issues that arise during development
Develop and implement test plans based on business requirements
Acquire and / or create test data and business process scenarios
Review / QA applications prior to submission for acceptance
Train user’s during system acceptance testing
Manage implementation of new / upgraded systems for several business cycles, until steady state is reached – including software testing and user training
Ensure full elimination of legacy systems
Develop new business processes, including fallback operation modes
Manage post implementation enhancements
Prepare User Documentation / Operating Procedures as necessary
Requirements :
Bachelor Degree in Computer Science, Business, or related field is required
Minimum 1 year experience in IT project management, business analysis, and / or technical development
1 - 4 years’ experience in implementation or support of OpenLink Endur ETRM system
Working knowledge of energy commodities trading is strongly preferred, including :
Physical trading of electricity and natural gas, and the associated logistics processes
Derivatives trading, including linear financial instruments and options
Credit risk management
Market risk management, including VaR
Mark-to-market and P&L calculation
Confirmations and settlements
Regulatory compliance
Knowledge of relational database designs and implementations
Desire and aptitude to learn and understand new and emerging technologies
Must have advanced knowledge of MS Word, Excel, PowerPoint and Project
Competency in Visio or other process diagramming tools desired
Competency in modern client DBMS tools desired
Able to meet deadlines with limited supervision
Ability to work well under pressure
The ability to work independently or on a team exhibiting excellent multi-tasking skills
Strong organizational, analytical, as well as oral and written communication skills
Strong sense of ownership and accountability of tasks
A creative, innovative, analytical approach to problem solving is fundamental
Experience in supporting a 7 X 24 hour environment