Showroom Project Coordinator - NI

Overview

This role is a Showroom Project Coordinator at B&Q Holywood Exchange. Working full time (36.75 hrs) on a permanent contract, you’ll support our showroom teams and installers to deliver a seamless service for our customers. You’ll work Monday–Sunday, 7:00‑10:00, earning a notional hourly rate of £13.71.

Responsibilities

• Support showroom teams and installers via phone, email and face‑to‑face, keeping customers up to date with their projects until completion.
• Use design software to bring customer projects to life, asking questions and exploring possibilities.
• Recommend the right finance, products and installation options, ensuring the best service for every project.

Qualifications

• Excellent communication and relationship‑building skills, with a motivation to meet targets.
• Problem‑solving and project management abilities, with a keen eye for design.
• Comfortable using technology and confident recommending solutions.
• Flexible to work a rota that includes weekends, evenings and bank holidays.

Benefits

Competitive salary, 6.6 weeks holiday, award‑winning pension scheme, ShareSave options, payroll giving, an Employee Assistance Programme, shopping discounts and colleague wellbeing benefits. B&Q is committed to diversity and inclusion, ensuring equal opportunities for all.

Contact

To apply or request recruitment adjustments, email recruitment@b-and-q.co.uk.