Welcome Team Duty Manager

Responsible to : Front of House Manager; Bar & Events Manager

Pay : £14.50 per hour

Employment type : Casual / Part-Time (zero hours contract)

Purpose of the role

The Citizens Theatre is a proud Glaswegian institution – bold, inclusive and rooted in our community. Following the transformation of our Gorbals home, we’re welcoming a new generation of artists, audiences and visitors through our doors. As part of our Welcome Team, you’ll play a vital role in creating a warm, accessible and safe experience for everyone who comes to the Citz. Whether that’s for an event or a theatre performance, a community activity, or simply stopping by for a coffee.

This is a varied, customer-facing role covering ushering, bar service and event support across our beautiful, redeveloped building. Shifts will be available mostly in the evenings and weekends, with occasional day shifts to support matinee performances, events, and community activities.

Applying for the role

This description includes the detailed responsibilities, person specification and terms and conditions of the role.

This pack provides information about the Citz, and what you can gain from working with us.

• Deadline for applications : Monday 28 July 2025, 10am
• Interviews : Thursday 31 July & Friday 1 August 2025

Interviews may be subject to change.

More information can be found in the full job description.

For an informal chat about the role prior to applying, or if you have any questions, get in touch with recruitment@citz.co.uk . If you need an alternative way to make your application, you can email recruitment@citz.co.uk to discuss a suitable format.

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