Hostel Night Shift Worker

Job Description

Waking Hostel Night Shift Worker – £22,207 per year

Richmond (Kew Road) – Part-time, 30 hours per week (Saturday, Sunday, Monday, 9.45 pm – 8.45 am)

Make a difference while others sleep.

Join SPEAR and help create a safe, calm environment for people who’ve experienced homelessness. As a Waking Hostel Night Shift Worker, you’ll stay awake throughout the night to keep the hostel secure, provide practical and emotional support, and respond quickly to any issues, safeguarding residents and ensuring everyone feels respected and safe.

What you’ll do

• Be the first point of contact overnight, providing a welcoming and supportive presence.
• Carry out regular building patrols, monitor doors and access points, and respond calmly to emergencies or disputes.
• Identify and act on safeguarding concerns, following SPEAR’s procedures and escalating issues promptly.
• Keep accurate records of overnight activity and incidents, and give a clear handover to day staff.
• Handle calls and general enquiries, and liaise with on-call managers when required.
• Support residents with practical needs and maintain a positive, inclusive atmosphere.

What you bring

Why join SPEAR

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include :

Generous holiday – 26 days plus public holidays (pro rata), rising by up to 5 extra days with length of service

Wellbeing & EAP – 24 / 7 Employee Assistance Programme with free counselling, money and legal advice

Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)

Cycle to Work – Save on a new bike and accessories through salary sacrifice

Season ticket loan – Interest-free loan for annual travel passes

Moving house day – Extra day’s leave when you move home

Financial security – Life assurance (4× salary) and interest-free emergency staff loan

Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options

Career development – Ongoing training, learning and progression opportunities

Blue Light Card – Discounts across a wide range of shops, restaurants and services

Apply now and help create a safe, supportive night-time environment where residents can rest and rebuild their lives.