Account Manager Customer & Sales Management

Job Description

Secure the sales plan realization by retaining and growing profitable accounts and strengthening customer engagement as defined in the Customer & Sales coverage model and strategy. Customer relationships will be built by using a multi-contact and online approach adhering to customer preferences.

Job Responsibility

• Outbound calls to existing customers in order to generate (additional) sales;
• Pro-active sale of our products and services as well as the implementation of customer campaigns in coordination with the Marketing department in order to achieve our sales goals;
• Contact person for our medium-sized customers in the region via phone and email;
• Analysis of purchasing behavior (e.g. sales / margin, potential)
• Sharing product inquiries and updating customer data;
• Creation of customer-specific offers;
• Ensuring customer satisfaction through regular contact.

Job Qualifications

TPBN1_UKTJ