Production Manager

Job Title : Production Manager

Reporting to : Head of Production / Fleet Delivery Manager

Division : Mobility - Rolling Stock

Business Unit : Rolling Stock

Location : Hornsey or Crawley

Contract Type : Permanent or Contract to Permanent

Remuneration : Subject to experience and skills being brought to the business

NOTE : Above to be discussed at interview only

Schedule : Full-Time

Safety Status : Safety Critical

On-Call Requirement : No

Budget Responsibility : Up to £1M

Role Purpose / Mission

The Production Manager is responsible for the day-to-day delivery of the Train Service Agreement, ensuring the on-time maintenance of rolling stock through effective leadership of Supervisors and Technicians. The role ensures robust planning, preparation and performance of maintenance schedules, while maintaining strong customer relationships and driving continuous improvement, cost efficiency and quality across all operations.

Key Accountabilities

1. Production Management & Fleet Planning (Accountable)

• Plan and manage all resources (people, plant, materials, tools, third-party services) to meet operational requirements.
• Develop and execute a production plan that meets targets and minimises deferred work.
• Ensure all maintenance activity complies with relevant maintenance instructions.
• Optimise shift coverage to minimise downtime, service delays and customer complaints.
• Build extraordinary or complex work requirements into operational plans.

2. Customer Relationships (Accountable)

• Build and maintain strong customer relationships through consistent delivery of performance targets.
• Ensure customer requirements are understood and reflected in planning.
• Manage escalations promptly and professionally.

3. Financial Management (Accountable)

• Manage day-to-day operations in line with agreed KPIs.
• Meet short-range budget objectives and monitor performance against targets.
• Identify and implement opportunities to improve financial efficiency.

4. Health, Safety & Environment (Accountable)

• Implement safe systems and controls in line with Siemens Rolling Stock HSEW policies.
• Communicate HSE responsibilities clearly to the team and promote active participation in improvements.
• Demonstrate personal responsibility for safety and environmental protection.
• Fully participate in the RL behavioural safety agenda.

5. Behaviours & Leadership (Accountable)

• Act as a role model for Siemens Values, Rolling Stock Behaviours and Business Conduct Guidelines.
• Demonstrate integrity, professionalism and commitment to high standards.

6. People Management (Accountable)

• Prioritise employee safety, wellbeing and welfare, using available support tools (e.g., mental health first aiders, EAP).
• Build a high-performance culture with strong employee engagement.
• Use Siemens People Management tools for objective setting, development planning, succession planning and recognition.
• Support career development aligned with the "Own Your Career" strategy.
• Ensure timely completion of all employee administration activities (SOM codes, expenses, role requisitions, grade changes, etc.).
• Own the induction, onboarding and medical processes for new employees.

7. Continuous Improvement & Quality (Accountable)

• Actively participate in the 3is improvement programme.
• Lead and implement improvement initiatives within the team.
• Enhance cross-functional and departmental processes to maximise efficiency and quality.

8. Compliance (Accountable)

• Monitor and uphold compliance with internal control procedures.
• Ensure awareness of Siemens compliance policies and promote the 'Tell Us' ethos.
• Take corrective action where required.

9. Other Responsibilities (Responsible)

• Duties may change in response to business needs.
• Annual objective setting will outline any additional activities.
• Depending on site requirements, may be required to deputise for the Head of Production.

Stakeholders & Interfaces

• Fleet Operations Director
• Fleet Delivery Manager
• Supervisors & Technicians
• HSEW Advisors / Manager
• Head of Production
• Human Resources
• Customer Representatives
• Technical Managers
• Agency Resource Providers

Qualifications, Experience & Technical Knowledge

Essential

• Management or supervisory experience in a technical environment.
• Technical knowledge of rolling stock maintenance procedures and practices.
• Engineering ONC (or equivalent qualification / experience).
• Strong IT systems / software proficiency.
• Excellent written and verbal communication skills.
• Strong organisational and planning capability.

Preferred

• Knowledge of continuous improvement techniques.
• Good understanding of health, safety and environmental legislation and processes.
• Basic knowledge of project management principles.
• Awareness of contract / commercial frameworks.

Interested? Please call Mark Smith on (phone number removed)

or email, (url removed)