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Concierge Call Handler - Colchester

haartColchester, Essex, UK

30+ days ago

Salary

£23,000.00–£24,000.00 yearly

Job description

Overview

As a member of our concierge team, your responsibilities will include :

Handling a high volume of inbound and outbound contacts via calls, webchat, and email.
Registering client details and forwarding them to relevant in-branch teams to arrange viewings.
Booking property valuations.
Completing various administrative tasks for our network of branches including data input.
Collaborating with your team to achieve success and maintain consistently high service standards.

Candidate Requirements :

To excel in this role, you should answer "yes" to the following statements :

I am a highly self-motivated, ambitious, target-driven individual who can work independently and adapt to changing situations.

I possess excellent telephone etiquette.

I am resilient and can work effectively under pressure and within deadlines.

I thrive in competitive environments.

I have exceptional organisational and time management skills.

I am proficient in computer usage, with excellent keyboard skills.

I have a proven track record of delivering outstanding customer service.

Video Testimonials :

Hear from some of our current staff members by clicking on the following link :

Rewards :

Competitive basic salary ranging from £23,000 to £24,000 per year, depending on sales experience.

Uncapped commission scheme in addition to the basic salary.

Participation in the company Elevate scheme.

Dedicated training from day one, with ongoing coaching and development opportunities to advance your career at Spicerhaart.

How to Apply :