Service Contract Manager

Introduction to role

As a Service Contract Manager, your main focus is to maintain service levels and to secure new business from new and existing customers. The role will involve supporting the customers with their obsolescence challenges through the managing of the Life Cycle Plans, and also through Retrofit, Modification and Revision work to support the customers evolving needs. As the Service Contract Manager, you will also be supporting the customer to ensure that the service and support

Introduction to role

As a Service Contract Manager, your main focus is to maintain service levels and to secure new business from new and existing customers. The role will involve supporting the customers with their obsolescence challenges through the managing of the Life Cycle Plans, and also through Retrofit, Modification and Revision work to support the customers evolving needs. As the Service Contract Manager, you will also be supporting the customer to ensure that the service and support they receive from our , matches their expectations, and to evolve the contract to fulfil the customers' needs.

Role Responsibilities

The Service Contract Manager forms a key part in the Service team. Their job is to develop solid long-term relationships with our existing customers and support and guide them with their Service, Support, Upgrades, Enhancement and Life Cycle requirement...