Sales Coordinator

About the job

Ascott Hospitality UK is seeking an experienced and confident Sales Coordinator to join our team. You will report to the CRO Manager, supporting the Sales and Reservations team with administration and booking inquiries to achieve revenue targets across our properties.

Responsibilities :

• Track sales opportunities to close successfully.
• Act as a positive ambassador for EU properties, maintaining and enhancing brand image.
• Coordinate group requests and long-stay proposals for EU properties.
• Manage group and long-stay inquiries and related administration.
• Communicate all group-related tasks to relevant hotel departments.
• Keep customer requirements, interests, and market activity information up to date.
• Use Salesforce to input, maintain, and plan sales activities.
• Build relationships with bookers to encourage repeat business.
• Handle, convert, and close inquiries within service level agreements.
• Promote upselling of rooms to support company performance.
• Liaise with clients to meet their requirements and manage expectations.
• Provide cover and support for other Sales Coordinators and Reservations Agents as needed.

Candidate Requirements :

This role offers opportunities for professional and personal development, including training, online learning, travel allowances, employee benefits, staff discounts, and incentives.

About Us

At The Ascott Limited, we embrace diversity, equity, and inclusion. Our presence spans across Asia Pacific, Central Asia, Europe, Middle East, Africa, and the USA, offering a range of accommodation options including serviced residences, coliving, hotels, and senior living apartments. Our brands include Ascott, Citadines, lyf, Oakwood, Somerset, and others, with a loyalty program offering exclusive privileges.

This year marks our 40th anniversary in hospitality, celebrating growth and innovation.

Skills Required : Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving.

Salary : £28,000 per annum

Department : Sales

Language : English

Employment Type : Full-time

Start Date : Immediate start

Experience required.

#J-18808-Ljbffr