As a Parking Services Officer you will have a passion for delivering a high standard of customer service in a busy environment.
You’ll be working as part of a small team delivering a front line, face to face and back office service. You will be the first point of contact for:
You will be able to demonstrate a high level of communication and organisational skills along with a passion for, and experience of, working in a busy customer focussed face to face and telephone environment. Excellent ICT skills are essential. Experience of working in a notice processing setting is an advantage, but full training will be given.
Working hours will be part of the flexible working hours scheme, but the service must be sufficiently covered by the team during the core hours of 8.30am to 5pm, Monday to Friday.
In addition, this post delivers a face-to-face service between 9am and 4pm Monday to Friday in Crawley Town Hall. These hours will be covered as part of a rota.
Satisfactory clearance of a Basic Disclosure and Barring Service (DBS) check is a condition of employment.
We offer a generous employee , with a range of discounts, benefits and wellbeing incentives to suit everyone.
Our shared reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.
Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.
Parking Services Officer • Town Hall, Crawley
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