Elevation Recruitment are working alongside a fantastic family business based in Leeds.

We are recruiting for a Sales Support Administrator to join the customer service and sales team on a 12-month fixed term contract  (to cover maternity leave). The role will be based in Leeds, near the centre.

The Sales Support Administrator will support with the smooth running of the sales office by assisting both customers and external sales management. The successful candidate will also assist with ad hoc cover of our reception area, greeting visitors attending our site. Key Responsibilities include :

• Processing all new orders in a timely manner of receipt with speed and accuracy.
• Ensure processed order details are amended where necessary and recorded accurately.
• Building relationship with internal account managers to support with managing their sales.
• Having an excellent rapport with our retailers.
• Deal with queries from retailers and consumers relating to orders and products via telephone and email, always providing an excellent customer experience.
• Extensive product knowledge necessary to offer advice to consumers whilst being able to adapt to their requirements.
• Understand our bespoke software to navigate and offer information regarding deliveries, amendments, and product information.

Assist with supporting the reception on an ad hoc basis....