Online Administrator

Furniture Village – Online Administrator

£31,500 OTE £37,800 - Competitive Pension, Family Partnership & much more.

Thurrock – 40 Hour Contract – Working 5 days a week – Monday – Sunday on a rota’d basis.

Want to be part of a high-energy team that works hard, has fun whilst doing it and makes a difference every day? Join Furniture Village – the UK’s largest privately-owned independent furniture retailer.

About Us

Furniture Village is a family-owned business founded in 1989 by our Chief Executive Chairman. For over 30 years’ we’ve been manufacturing, selling, delivering and assembling high-end furniture at the best price. At the heart of everything we do is a commitment to getting it right.

Built on the belief that we employ nice people to sell nice furniture to nice people. We bring a world-class service to homes across the UK, and we deliver it with care.

Your Role

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• Represent our brand and vision delivering fantastic, friendly customer service.
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• Work closely with the Online General Manager to ensure the smooth process for customers placing orders online
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• Liase with our customers and suppliers to ensure we deliver the best in after sales customer service.
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• Play a key role in the financial functions of a multi-million pound online store.
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• Communicating clearly and confidently with your team.
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• Following health & safety procedures at all times.
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• \nMaking a difference every day to the customer experience.
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Our Benefits

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• Competitive package: £31,500 plus up to 20% bonus
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• Work for an award-winning, family-run business
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• Annual Family Partnership celebration – recognising YOU! (eligibility for the benefit will begin upon completion of 1 years’ service).
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• \nInnovate & Grow: clear career path, full training and personal development opportunities
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• Staff discount
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• 24/7 medical support, health insurance and Perkbox benefits
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• 28 days holiday entitlement including bank holiday, increase to a maximum of 33 days based on length of service.
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Our Ideal Candidate

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• You want to be here, want to do well, and want to be heard.
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• A team player with a strong work ethic.
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• Reliable, organised and confident in Customer service and Administration.
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• Comfortable using systems and following processes with confidence in problem solving.
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• Proud of your work and passionate about doing things right.
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A Great British Success Story!

At Furniture Village, we achieve together, and we have fun while doing it. Our people are our greatest strength. Join us and be part of something truly special!