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Shop Manager

Shop Manager

Shaw TrustLondon, England, United Kingdom
16 days ago
Job type
  • Full-time
Job description

Overview

We\'re looking for a dynamic Shop Manager to lead our retail team in driving sales and profitability, managing stock effectively, and delivering outstanding customer service. You\'ll be responsible for analysing financial performance, implementing strategies to maximise income—including Gift Aid and community engagement—and maintaining high shop standards. The role involves overseeing administration, security, health and safety, and ensuring compliance with Shaw Trust policies. You\'ll also recruit, train, and motivate both staff and volunteers, fostering a supportive and inclusive environment that champions personal development and community impact.

Responsibilities

  • Lead our retail team in driving sales and profitability, manage stock effectively, and deliver outstanding customer service.
  • Analyse financial performance, implement strategies to maximise income—including Gift Aid and community engagement—and maintain high shop standards.
  • Oversee administration, security, health and safety, and ensure compliance with Shaw Trust policies.
  • Recruit, train, and motivate staff and volunteers, fostering a supportive and inclusive environment that champions personal development and community impact.

Requirements

You must be willing to work flexibly Monday to Sunday.

About Shaw Trust

\"Shaw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.\"

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

As an employee of Shaw Trust as well as positively impacting people\'s lives, you will have access to the following benefits :

  • 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years\' service up to 28 days, and the option to purchase additional holiday
  • 2 days paid volunteering leave each year
  • An enhanced pension scheme after 6 months
  • Life Assurance at 3 times your annual salary rate
  • Access to a suite of learning and development opportunities including paid for apprenticeship and masters\' levels qualifications, and management development programmes
  • Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Neurodiversity Peer Support Network, Women\'s Network, MANaging Network, Menopause Network Group)
  • Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan
  • Opportunity to request flexible working from day one

    • Our Strategy

    To find out more about Shaw Trust\'s aims in our 2030 Strategic Directive available here : https : / / www.shawtrust.org.uk / content / uploads / 2020 / 09 / Vision-2030-Strategic-Directive-5-9.pdf

    Join a diverse and inclusive organisation

    Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

    In addition;

  • We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.
  • We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government\'s Access to Work scheme.
  • Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

    • #J-18808-Ljbffr

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    Shop Manager • London, England, United Kingdom