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Transport / Export Administrator

Transport / Export Administrator

Work WalesMaesteg, Bridgend
30+ days ago
Salary
£22,000.00–£26,000.00 yearly
Job type
  • Permanent
Job description

Position : Transport / Export Administrator

Location : Maesteg

Competitive Salary Plus bonus

Are you a proactive and customer-focused individual with a passion for delivering exceptional service?

We have an exciting opportunity to join a leading manufacturing firm in Maesteg, where you will play a vital role in coordinating the export process and ensuring the smooth flow of operations.

The company is dedicated to delivering top-quality products to customers worldwide, and as they continue to grow, they are seeking a motivated individual to join the commercial team. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!

Key Duties :

  • Prepare and process customer orders accurately and efficiently.
  • Complete necessary paperwork for shipping international orders, ensuring compliance with regulations.
  • Route shipments and monitor their progress throughout the journey.
  • Collaborate with hauliers to coordinate transportation logistics.
  • Serve as the internal advocate for customers, ensuring their needs are met and issues are resolved promptly.
  • Liaise with relevant departments internally to facilitate smooth operations.
  • Take ownership of customer queries from initial contact to resolution.
  • Contribute ideas for continuous business improvement and optimization.

The Ideal Candidate :

  • Previous experience in administration or customer service roles.
  • Strong attention to detail and excellent time management skills.
  • Experience working with CRM systems
  • Desire to learn and adapt in a dynamic environment.
  • Ability to work efficiently under pressure and meet deadlines.
  • Excellent communication skills and a customer-centric approach.
  • Computer literacy, including proficiency in Microsoft Office applications.
  • In return you will be joining a business that prides itself on providing opportunities for their staff with training and on the job development, a competitive salary with bonus and other benefits