Business Development Manager

Location: Peterborough or London

Contract: Full Time, Permanent

Role purpose

As a Business Development Manager, you'll play a pivotal role in the business development team aimed at growing the wholesale bank note client portfolio. Your mission will be to grow our business in new markets, or with new customers and suppliers by identifying, generating, and following up on new foreign exchange business opportunities across agreed vertical markets.

Key accountabilities

• Responsible for the entire sales process, from lead generation and identification, through to commercial and contractual discussions, leading to successful onboarding and service launch
• Obtain a detailed understanding of our FX service offering and how these add value to prospective new clients and customers. Matching our unrivalled service capabilities with prospective client’s requirements and in the process building great relationships
• Work closely with internal teams that are SMEs in the market to help shape and ensure proposition, pricing and service capabilities are fit for purpose for the market
• Work collaboratively with the product teams to identify new product and service developments and enhancements gained from market information and customer insight
• Deliver outstanding, best in class customer service, setting Travelex apart from competitors
• Represent Travelex at industry events, conferences and networking opportunities
• Represent Travelex at meetings with customers
• Achievement of agreed KPI’s and proof of concept criteria and measures
• Work collaboratively in sharing best practice with Travelex Global heads and Senior Business Development managers
• Manage client relationships effectively using CRM tools

Role-specific experience and skills

• Experience in the full sales cycle from prospecting to closing with proven experience in a B2B sales role
• Exceptional verbal and written communication skills, along with the ability to negotiate and close deals effectively
• Strong track record of outperformance relative to targeted KPIs
• Strong commercial acumen and ability to apply solid commercial judgment
• The ability to analyse issues, develop solutions and influence key decisions
• Ability to balancing risk with reward
• Track record of large customer focussed sales in a finance environment
• Results / target oriented
• Resilient and fast paced: You have the ability to work within a fast-paced result driven sales environment
• Driven to provide a great customer journey and nurture relationships
• Strong relationship building / development skills (internal and external)
• Credibility in senior management environments
• Ability to understand market trends, and use insight to inform action
• CRM Proficiency, skilled in using CRM tools like Salesforce, HubSpot, or similar
• Multilingual Skills desirable. Ability to communicate fluently in multiple languages, with a strong emphasis on English proficiency
• Prior experience in the financial sector, particularly in engaging with banks and central banks

General experience and personal qualities

• An inspiring disposition: the ability to engage, influence and lead by example
• To be comfortable with an ‘open door’ policy and be approachable
• The ability to build relationships to deliver, recognising the need to develop, motivate and empower whilst maintaining pace and managing priorities
• Self-aware, open-minded with a high degree of personal and professional integrity
• Passion for delivering exceptional customer service – and a willingness to go beyond to develop best in class solutions wherever possible
• Ability to communicate across all levels
• Highly motivated, results driven and team player

Why Travelex?

To remain the world’s leading foreign exchange specialist, we are focused on making our customers’ lives simpler, more engaging and hassle free while they travel or move money abroad. We promise to give them the freedom and peace of mind to explore the world, their way – enabling them to travel confidently because they know they have us to lean on.

Customer centricity and digital are at the heart of our business strategy. Our commitment to innovation has never been greater, with the development of a number of digital-first, greenfield products and services. And with the Travelex's resources, deep industry experience and leading brand we are inventing the future of FX, cross-border e-commerce and international payments.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.